The Registration Representative facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. This position will require registration in multiple systems as well as familiarity with financial and authorization requirements for both hospital and physician fee billing. Schedules Checkout patients and schedule follow-up tests and appointments as necessary. Communicates appropriately with the medical center staff, physicians, physician offices, community members, families, and community agencies.

When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine. 

Education

• * High School Diploma or GED (Required)
• Vocational / Technical Degree: Business or Secretarial Coursework (Preferred)

Certification / Licensure / Registration

• Not Applicable – No Certification and Licensure Requirements required or preferred

Experience and Skills

• *0 - 1 year Knowledge of physician office/clinical care center routines and a basic understanding of the organization, procedures and terminology. (Required)
• 2 - 4 years Knowledge of physician office billing, charge entry, billing programs, procedures and terminology preferred. (Preferred)
• Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, Excellent Interpersonal Skills, General Clerical Skills, Basic Computer Skills, Excellent Organizational Skills, Strong Customer Services Skills, Ability to maintain high level of confidentiality.

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