Community Psychiatry Division

Psychiatric Outpatient Program Coordinator, Walter P Carter Fayette Clinic

Under general supervision, provides therapeutic intervention and social work services to patients and their families to enhance comprehensive, integrated and uninterrupted care in an outpatient psychiatry setting and to provide continuity of care to adults. Demonstrates positive interpersonal relations with patients, families, visitors, and co-workers in accordance with UMMS and departmental policies and procedures.

Job Description

Under limited supervision, the coordinator directs the operation of an outpatient mental health clinic (OMHC) that serves a caseload of approximately 700 adult patients. Provides leadership, guidance and consultation to a multidisciplinary team.

Responsibilities:

• Provides overall leadership, guidance and consultation to multidisciplinary mental health teams consisting of nurses, social workers, psychiatrists and students/residents.
• Maintains quality of patient care and mental health services by direct observation and through supervision of team leaders and support staff.
• Assists the Manager with recruitment and hiring of multidisciplinary staff and the development of clinic orientation.
•  Provides clinical and administrative supervision including work assignment, training, evaluation and clinical case consultation in accordance with UMMS and departmental policies and procedures.
• Assists the Manager in developing and implementing policies and procedures to ensure compliance with The Joint Commission (TJC), OHCQ and CMS standards.
• Responsible for monitoring the environment of care at the site and for addressing any issues that occur.
• Provides advanced psychiatric social work and/or mental health services for the most difficult and complex cases.

THE MEDICAL HEART OF MARYLAND

Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland’s health care system and community. We’re known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world’s first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation’s largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland’s first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland’s Children’s Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.

Qualifications:

• Master’s degree from an accredited school of Social Work, Nursing, Psychology, or in any behavioral health-related field, is required. Valid Maryland licensure.
•  Five years post-masters experience in the delivery of mental health services is required. 
•  Two years supervisory experience, preferably with a multidisciplinary team, is required.
•  Proficient knowledge of clinical practice and theory, program planning and regulatory requirements (CMS, OCHQ and The Joint Commission) for clinical services. 
• Proficient supervisory skills are required, including directing and managing the work of clinical and support staff involving determination of work priorities, auditing work quality, orienting and training, evaluation and discipline of staff.
• Must be able to bill Medicare and Medicaid for clinical services.
• Proficient organization and problem-solving skills are required to develop/implement efficient work processes, and to successfully resolve difficult, conflict-oriented situations for the common good.
• The Fayette Clinic is an approved site for the National Health Services Corp Loan Forgiveness Program.

The Department of Psychiatry is committed to actively examining, identifying, and addressing systemic racism and structural inequality, and agrees to an ongoing commitment of re-creating and improving the department culture as it relates to diversity, equity, and inclusion. Our priorities include establishing processes that will lead to long term sustainable gains in both faculty and staff recruitment and retention, increasing diverse representation in leadership positions for both faculty and staff, and continuing the work of improving the climate of inclusivity. We are committed to learning, healing, and growing together. 

All your information will be kept confidential according to EEO guidelines.

DEI Values/Commitment Statement 

The Department of Psychiatry is committed to actively examining, identifying, and addressing systemic racism and structural inequality, and agrees to an ongoing commitment of re-creating and improving the department culture as it relates to diversity, equity, and inclusion. Our priorities include establishing processes that will lead to long term sustainable gains in both faculty and staff recruitment and retention, increasing diverse representation in leadership positions for both faculty and staff, and continuing the work of improving the climate of inclusivity. We are committed to learning, healing, and growing together.