Job Summary

• Effectively convey verbal and written information.
• Demonstrates maturity, tact, judgment and sensitivity to people.
• Responds to emergency situations appropriately.
• Able to function independently with minimal supervision.
• Understands and respects importance of patient privacy and confidentiality 
• Follow directions.
• Organize and manage time effectively, setting appropriate priorities.
• Effectively function as a member of a collaborative team.

Job Roles 

PATIENT SAFETY COMPANION 

• Remains with the assigned patient at all times to provide a safe environment.

•  Reports all pertinent information regarding the condition of the patient to the RN.

• Considers factors related to patient safety. Communicates special patient care needs to the appropriate team member(s).

• Identifies situations requiring immediate intervention and acts accordingly.

• Examples include but are not limited to preventing the patient from falling, pulling at IV lines or identifying any change in behavior.

• Notifies clinical team members of all pertinent information regarding the condition of patient and completes appropriate hand off per policy. 

• Communicates effectively and maintains high customer service with patients’ families, co-workers, physicians, and other health care workers.

• Utilizes appropriate infection control techniques and supplies.

• Demonstrates interpersonal skills and competencies for the: toddler, preschool, school age, adolescent, adult and geriatric patient.

• Verifies correct patient identification using approved hospital patient identifiers.

• Assures the Environment of Care is maintained by ensuring cleanliness and safety of patient care areas and quietness of the environment.

• Performs well in and contributes to the success of department-specific Performance Improvement activities and goals.

• Demonstrates self-directed learning behaviors as evident in timely completion of all mandatory education and competencies. Reads and responds to emails in a timely manner. Completes clocking in and out accurately and consistently.

• Integrates ethical provisions and integrity in all areas of practice and with relationships with peers, colleagues and leaders.

• Partners with others to effect change and generate positive outcomes and a positive patient and family care environment.

• Demonstrates active listening skills, clear communication, and empathetic presence with the patient, family and health care team.

Upper Chesapeake Health is dedicated to maintaining and improving the health of the people in its communities through an integrated health delivery system that provides high quality care for all. Upper Chesapeake Health is committed to service excellence as it offers a broad range of health care services, technology and facilities. It will work collaboratively with its communities and other health organizations to serve as a resource for health promotion and education.

Education 

• High School Diploma or GED (Required)

Certification / Licensure / Registration

• Not Applicable – No Certification and Licensure Requirements required or preferred

Experience and Skills

• Required Skills: Strong Verbal Communications Skills, Excellent Organizational Skills

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