1. Performs accurate and complete Registration/Preregistrations and & Admissions to provide information that will maximize reimbursement, achieve collection rations and meet Account Receivable goals, and provide timely and thorough information to all other providers & customers that utilize the patient data.
2. Interview patients face-to-face or by phone to obtain registration information (before service/point of service).
3. Obtain interpretive services to provide communications for hearing impaired or when there is a language barrier preventing completion of the registration process.
4. Ensures that financial protocols and requirements are met while providing caring access to service at UM CAP.
5. Contact insurance companies for patient benefits and authorization approval for patient care.
6. Completes departmental in take form sand shift/day end reports fully and accurately.
7. Minimizes 3rdpartypayerdenialsbyverifyingauthorizationofservicepriorto forwarding patients to service delivery areas
8. Obtains patient signatures on Consent forms, HIPAA, Observation Notice, Insurance Waiver, Important Message from Medicare, and other important forms as required within the Hospital’s policies.
9. Performs departmental administrative functions as required. Answer s all in coming telephone calls according to departmental telephone standards.
10. Document online admission or other patient service dates to initiate the payer and hospital utilization review process.

At UM Capital Region Health, we’re about to changeUP everything with the opening of our new hospital in Spring 2021!
Located in Bowie in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.

Licensure/Certification/Registration

• Required: Not Applicable.

Education/Knowledge

• Attained Level: High School or Equivalent
• Preferred: Some college level course work

Applicable Experience

• Required: One year
• Preferred: Two or more