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Operator
$46k-58k (estimate)
Full Time | Ancillary Healthcare 2 Weeks Ago
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University of Maryland Medical System is Hiring an Operator Near La Plata, MD

Job Description

SUMMARY :

Under moderate supervision, provides courteous telephone and accurate information service to patients, physicians, staff, general public and Physicians Answering Service.

Qualifications

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position.

The specific job duties may be changed by the department manager with or without prior notice based on the needs of the organization.

EDUCATION AND EXPERIENCE :

To qualify for the position, the candidate must have a high school diploma or equivalent required. Six months experience as a telephone operator preferred.

Previous experience in a medical environment preferred.

CONDITIONS :

The new hire or transfer employee will remain within this job category for a probationary period of six months. With a satisfactory criteria based performance evaluation, the employee will advance to a regular status employee.

If the evaluation is not satisfactory, the employee will be terminated.

SKILLS & ABILITIES :

  • Ability to operate all telecommunication related equipment; Conveyance consoles, beepers, cellular phones, typewriter, two way radio, back-up microphone, fax machine.
  • The ability to type 35 wpm.
  • The ability to ensure confidentiality and rights of all patient, health system and departmental documents is required

LANGUAGE SKILLS :

Must have clear, concise diction and an acceptable level of proper English grammar. Ability to communicate effectively with physicians, patients, and all internal / external customers required.

REASONING ABILITY :

The ability to make appropriate decisions during emergency situations required.

CERTIFICATES, LICENSES AND REGISTRATIONS :

N / A.

PHYSICAL DEMANDS :

Requires sitting approximately 85% of the time; requires walking and standing 25% of the time. Requires lifting and carrying supplies weighing up to 10 lbs.

approximately 25% of the time. Requires occasional bending and reaching. Requires hearing and visual acuity. Potential for minimal exposure to blood and / or body substances and hazardous materials.

Must be able to work in a high stress environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Last updated : 2024-04-29

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$46k-58k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/14/2024

WEBSITE

umms.org

HEADQUARTERS

PARKTON, MD

SIZE

7,500 - 15,000

FOUNDED

1984

TYPE

Private

REVENUE

$3B - $5B

INDUSTRY

Ancillary Healthcare

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About University of Maryland Medical System

UMMS is a university-based regional health care center that provides acute care and specialty rehabilitation services.

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