I. General Summary

• Under the general supervision of the Director, Clinical Reimbursement and the direct supervision of the Assistant Director, Patient Administrative Services, evaluates financial status and completes insurance verification and authorization for admissions to the acute care hospital and the psychiatric units in accordance with the UMMS policies and procedures. These admissions include those emergency admits and elective pre-certification for future planned admits.

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Accepts reservations for future admissions from physicians’ offices and physician teams. Receives this information via the hard copy “white card: or via the IDX system.
• Resolves incomplete information for the planned admits by contacting the physician’s office for the required additional insurance or medical information that is requested by the third party payers.

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

III. Qualifications

• Completion of a high school level of coursework with attainment of a high school diploma or a State High School Equivalency Certificate (GED).
• Minimum of two years work experience in a clerical position in a healthcare setting such as an acute care hospital, physician’s office or HMO, performing admissions processing or patient registration work.
• Knowledge of data entry and use of terminal for patient registration and demographic information, retrieval of patient information and review of financial information.

IV. Working Conditions

• Weekend, shift work, holiday, on-call, and overtime may be required.
• Work is primarily performed in a normal, office environment with some contact with patients and visitors.
• Work requires a high level of computer work and some potential of visual strain related to work on CRT terminals

All your information will be kept confidential according to EEO guidelines.