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Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information; and other duties as assigned.
EDUCATION and/or EXPERIENCE
ESSENTIAL JOB FUNCTIONS
1. Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
2. Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
3. Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
4. Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
5. Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs.
6. Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians’ offices.
7. Obtains and inputs all pre-authorization insurance and pertinent demographic information. Information is input into the IDX scheduling system.
8. Answers telephone lines and triages calls to appropriate physician, nurse practitioner, nurse or department.
9. Reminds patients prior to coming in of appointments and any changes to their schedule.
Full Time
Ambulatory Healthcare Services
$82k-101k (estimate)
05/26/2024
07/24/2024
umfpi.org
BALTIMORE, MD
500 - 1,000
1983
WILLIAM TUCKER
$50M - $200M
Ambulatory Healthcare Services
University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine. Our providers conduct cutting-edge research and clinical trials, and offer care in more than 40 medical specialties. With offices located all across Maryland, as well as access to services from one of the nations leading academic medical centers, patients can receive the highest-quality care and latest treatment options available, right in their neighborhood. Mission: Together the physicians and staff of University of Maryland Faculty Physicians, Inc...., (UM FPI) commit to deliver compassionate, respectful and excellent care to those we serve.
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