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Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned.
EDUCATION and/or EXPERIENCE
ESSENTIAL JOB FUNCTIONS
1. Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
2. Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
3. Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
4. Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
5. Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
6. Confirms all written orders on the requisition match specimen label.
7. Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture.
Full Time
Ambulatory Healthcare Services
$54k-66k (estimate)
05/16/2024
07/14/2024
umfpi.org
BALTIMORE, MD
500 - 1,000
1983
WILLIAM TUCKER
$50M - $200M
Ambulatory Healthcare Services
University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine. Our providers conduct cutting-edge research and clinical trials, and offer care in more than 40 medical specialties. With offices located all across Maryland, as well as access to services from one of the nations leading academic medical centers, patients can receive the highest-quality care and latest treatment options available, right in their neighborhood. Mission: Together the physicians and staff of University of Maryland Faculty Physicians, Inc...., (UM FPI) commit to deliver compassionate, respectful and excellent care to those we serve.
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