1 STEPS Student Hospitality Training Specialist Job in Lexington, KY

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STEPS Student Hospitality Training Specialist

University of Kentucky

Lexington, KY | Full Time

$62k-78k (estimate)

4 Weeks Ago

STEPS Student Hospitality Training Specialist

$62k-78k (estimate)

Full Time | Ambulatory Healthcare Services 4 Weeks Ago

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University of Kentucky is Hiring a STEPS Student Hospitality Training Specialist Near Lexington, KY

Posting Details

Job Title

STEPS Student Hospitality Training Specialist

Requisition Number

TE08137

Department Name

3DH40:Aux Services - Student Center

Work Location

Lexington, KY

Salary Range

$16.50/hour

Type of Position

Temporary

Position Time Status

Full-Time

Required Education

Required Related Experience

3 Years

Required License/Registration/Certification

None

Physical Requirements

Able to push, pull, lift objects up to 50 lbs; climb stairs, endure occasional extreme temperature, sit for up to 8 hours, walking up to 8 hours, exposure to high noise levels

Shift

Shifts for this position require flexibility in scheduling, as they may vary and could entail evenings and weekends, contingent upon building hours.

Job Summary

Gatton Student Center is seeking a motivated individual to take on the role of a Training Specialist for the Gatton Student Center (GSC) Student Hospitality team. This position involves designing, organizing, and conducting 1:1 and group training sessions for our student staff, ensuring their readiness during employment, and supervising student staff to maintain operational standards during nightly shifts and rotational on-call weekend staffing.
Detailed responsibilities include, but not limited to:

Develop, create and conduct engaging and information 1:1 and group training programs for the GSC Student Hospitality team, including retreats, technical training sessions, and onboarding sessions for new hires ensuring all staff member are equipped with necessary skills and knowledge.
Provide hands-on supervisor for the student staff during evening shifts from 6 PM to midnight Monday-Friday and rotational on-call weekend staffing ensuring adherence to procedures outlined in GSC Student Hospitality handbook and address operational issues promptly, maintaining high standard of service delivery and professionalism.
Coordinate and manage staff coverage in the event of call-ins or unforeseen absences to ensure smooth operations.
Maintain open communication channels with student staff, fostering a positive and supportive work environment.
Collaborate with Student Program Specialist to align training objectives with organizational goals.

This role offers a fantastic opportunity to contribute to the professional development of student staff while ensuring the smooth operation of the Gatton Student Center’s hospitality services. If you are passionate about training, mentoring, and maintaining high service standards, we encourage you to apply and be a part of the dynamic team!

Skills / Knowledge / Abilities

Strong organizational skills with the ability to multitask, and prioritize effectively.
Excellent interpersonal and communication skills, both written and verbal.
Previous experience in training and development, preferably in a hospitality or customer service environment.

Does this position have supervisory responsibilities?

Yes

Preferred Education/Experience

Bachelor’s degree plus 1 year experience

Deadline to Apply

04/14/2024

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$62k-78k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

04/15/2024

WEBSITE

uky.edu

HEADQUARTERS

LEXINGTON, KY

SIZE

15,000 - 50,000

FOUNDED

1865

CEO

DREUX LINDAJANE

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About University of Kentucky

The University of Kentucky is a public, research-extensive, land grant university dedicated to improving people's lives through excellence in teaching, research, health care, cultural enrichment, and economic development for over 150 years. The University of Kentucky: - Facilitates learning, informed by scholarship and research. - Expands knowledge through research, scholarship and creative activity. - Serves a global community by disseminating, sharing and applying knowledge. The University, as the flagship institution, plays a critical leadership role for the Commonwealth by contributing to ...the economic development and quality of life within Kentucky's borders and beyond. The University nurtures a diverse community characterized by fairness and equal opportunity. From Paducah to Pikeville, Covington to Cumberland, the University of Kentucky touches lives across the Bluegrass State, providing education, cultural stimulation and economic development in all 120 counties. Considering that residents of all Kentucky counties benefit from the University's medical care, community service, innovative research and creative teaching and instruction, there's no question UK is The University of Kentucky. More
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