The Director of Financial Aid provides leadership and oversight of all financial aid operations and processes for the University including federal, state, institutional, and private/outside aid, while ensuring excellent customer service toward increasing student access, persistence, and graduation. As a key member of the enrollment management leadership team, the Director collaborates with other administrative areas to maintain an optimal balance between enrollment and retention goals, tuition discount rate and net income. The Director ensures compliance with federal, state, and institutional financial aid guidelines, and implements financial aid policies and procedures. The Director is responsible for managing all resources to accomplish department goals and to represent financial aid interests throughout the University. 

Become a Greyhound! The University of Indianapolis is a private, liberal arts university and home to a close-knit community of more than 700 faculty and staff supporting 5,600 undergraduate and graduate students on our main campus. We offer an inclusive work environment where your individual contributions will be recognized and rewarded and the University’s motto, “Education for Service,” provides the foundation for all our work.

Situated on 65 acres in the University Heights neighborhood and just minutes from downtown Indianapolis, UIndy’s campus is close to all of the cultural, shopping, sports, and recreational amenities you’d expect in the 13th-largest city in the United States. Want to cheer on your Hounds when they play their rivals in the Great Lakes Valley Conference? UIndy employees and their families enjoy free admission to home sporting events, and many arts and cultural events on campus are free for employees as well. The University is proud to offer a competitive total rewards package, including a generous time off policy, ensuring you can enjoy your time outside of work as you wish.

If you’re interested in joining our dynamic environment and experiencing hard work, creativity, and teamwork, we welcome your application.
The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Tuition Discount
• Retirement Savings Plan - 403B
• Paid Vacation and Sick Time Accruals
• Paid Holiday time and additional University days off
• Employee Discounts & Services
• Free Parking
• Onsite Health & Wellness Center

For more information about the benefits of being a staff member at UIndy, visit our Benefits site.

• Articulation of mission, goals and objectives of the financial aid office
• Management of all office operations necessary to request and distribute financial aid funds from federal, state, university and outside sources
• Supervision financial aid staff and the development of all institutional policies required either by government regulations or institutional priorities to administer federal, state and university student financial aid programs
• Act as a liaison with the recruitment and marketing/communication divisions to create new business processes that use financial aid as a recruitment tool for prospective students. 
• Analyze data from various sources to develop new aid programs and to strategically distribute UIndy scholarships to maximize recruitment and retention of students
• Monitor, understand and manage institutional policies and federal and state regulations to ensure compliance 
• Communication skills necessary to connect, mediate and coordinate internally and externally with students, parents, faculty, staff and others that award financial aid 
• Fiscal accountability for all student aid programs
• Efficient use of technology to streamline operations
• Positive and cooperative working relationship with the administrative and academic community to effectively coordinate compliance, data sharing, policy development and procedural changes
• Articulate issues, interpretations of law and regulation and represent views of faculty, staff and students in the development of policy to Cabinet and other groups
• Travel as required to off-campus meetings, university functions and local, regional and national conferences 

• Bachelor's degree required, Master's degree preferred 
• Five (5) years of experience as a Director or Associate Director of Financial Aid is required. Complete knowledge of all aspects of the administration of federal, state and university financial aid programs with a working knowledge of federal and state law and regulation. Student and family centric approach to customer service. Strong communication, project management, data analysis and supervisory skills as well as experience with strategic enrollment management fundamentals. Experience/expertise in data analytics or skilled use of business intelligence tools.