**PC Technician | Customer Support**

**UF Health Shands Hospital - Gainesville**

Provides logistics and Tier 1 services, which include receiving, imaging, configuration, installation and disposal of computing devices and peripherals. Additional duties may include field support for technology upgrade or relocation projects.

Position duties include working within clinical, research, educational and administrative facilities. This position requires handling large quantities of computer equipment, use of installation tools, and the ability to work under and around furniture. Will be expected to effectively utilize IT asset, imaging and service management applications and follow standard operating procedures after completing an orientation and training period.

The majority of this job is expected to be within standard business hours but some projects may require shifting of schedules to night or weekend work. Sufficient prior notice will be provided so that staff can make arrangements as needed.

** Job Opening Summary**

** Job Opening Qualifications**

**Minimum Education and Experience Requirements:**

* High school diploma and minimum of one year of technical desktop systems support or other relevant experience.

* Must have excellent customer service demeanor and verbal communication skills.

* Working knowledge of desktop hardware and Windows operating system is required.

* Basic diagnostic and installation skills for common hardware, operating system or network operations is required.

* CompTia or equivalent certification is preferred.

**Motor Vehicle Operator Designation:**

Employees in this position will operate vehicles for an assigned business purpose as a "non-frequent driver."

NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job.

**Minimum Pay Rate -** Hourly: $18.32

**Midpoint Pay Rate -** Hourly: $23.78

We invite you to join our team! Our work and passion for excellence are intended to have an impact beyond the communities in which we serve. You may apply for a maximum of 10 positions at any given time. For general application process topics please review our . For technical assistance please contact Human Resources at .

UF Health Shands Hospital is committed to diversity as a competitive advantage in attracting top talent from across the nation and around the world. We believe in sharing knowledge, learning from one another, valuing different opinions, and celebrating the things that make each one of us unique in our own right. UF Health Shands Hospital is an equal opportunity employer and drug-free workplace. Equal Opportunity Employer M/F/D/V

**Why Work With UF Health**

Benefits to fit your life. As you would expect from an organization this size, our core benefits include medical insurance and prescription drug plans, short-term and long-term disability, life insurance, generous paid time off, 10 paid holidays per year and an employee assistance plan. Voluntary benefits include tuition reimbursement, dependent care and health care reimbursement accounts, dental insurance, vision plan and more. Retirement benefits include a 403(b) plan.

UF Health Shands is recognized as Floridas premier hospital system, thanks to our commitment to quality clinical care that yields outstanding outcomes and continually earns us national recognition. It is our privilege to offer distinguished, patient-centered care and build upon our role as the states premier provider of medical expertise and specialties.

UF Health ranks 53rd on the 2021 Forbes list of Floridas 100 best workplaces and ranks 31st on their list of best workplaces in the nation for women. UF Health Shands Hospital was included in Indeeds list of the 2019 Top-Rated Workplaces for hospitals, which recognizes the 25 Best Hospitals in the U.S. We are number 20.