Temporary Employment Program

Temporary Employment

78589BR

Job Summary

The duration is approximately six months. There are three openings; all are part-time shifts (less than 40 hours per week).
The responsibility of the Hospitality Services Department Dispatcher is to monitor, manage and maintain the efficient work flow of the Patient Bed Board and the coordination of daily and discharge cleaners of patient rooms, and related service work requests utilizing the appropriate software programs.
The Dispatcher must be competent with the use of computer software, pagers, radios, and the telephone in carrying out their duties. Must have good communication and telephone etiquette skills, and be able to problem solve and resolve issues as they occur. The Dispatcher also performs discharge room related duties as required. Other related duties as assigned.
The part-time shifts will include a combination of the following:
Sunday: 7am-3:30pm, 3pm-11:30pmMonday: 7am - 3:30pmTuesday: 7am - 9am Wednesday: 7am - 9am Thursday: 7am - 9am Friday: 7am - 9am Saturday: 3pm-11:30pm

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

Required Qualifications

1. High School Diploma or equivalent work related experience
2. Ability to understand and communicate effectively in English, both verbal and written.
3. Ability to work effectively within a diverse team environment.
4. Ability to satisfactorily perform job duties as defined in the job description.
5. Willingness to be taught/learn new skills.
6. Ability to carry out duties of first responder in emergency situations. .
7. Proficient software & computer skills.
8. Possess organizational and communication skills and demonstrates the ability to prioritize duties and responsibilities.

Preferred Qualifications

1. A minimum of one year recent high volume call center, customer service or dispatching experience.
2. APeX experience.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

TEP

Job Code and Payroll Title

004722 BLANK AST 3

Job Category

Administrative Support, Support Services, Temporary Employment

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Temporary Employment

Percentage

varied

Location

Mission Bay (SF)

Shift

Days, Evenings, Weekends

Shift Length

Variable

Additional Shift Details

Sun: 7am-3:30pm & 3pm-11:30pm, Mon: 7am - 3:30pm, Tues: 7am - 9am, Wed: 7am - 9am, Thur: 7am - 9am, Fri: 7am - 9am, Sat: 3pm-11:30pm