Student Affairs Central Services Analyst (7397U) 30629 About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .
Departmental Overview
This position is on the Student Affairs Administration team, part of the central Student Services group that provides services and support to all 40 departments in the Division of Student Affairs.
Student Affairs Administration (SAA) supports the division in making data- driven decisions, fostering a supportive learning environment, and maximizing resources. We do this by focusing on systems, processes, and procedures as well as data analytics, process improvement, internal controls, and structured learning and development opportunities. SAA provides administrative, human resources, project management, analytical, strategic, and organizational support through targeted projects, division- wide initiatives, and representation in campus organizations. We collaboratively create solutions to increase staff engagement, enhance administrative efficiency, and enable teams to
focus on their functional areas of expertise in order to maximize their support of students. We provide consulting and training that improves skills, knowledge, equitable access to opportunity, and leadership accountability; and strategically manage all Human Resources functions at the divisional level.
The Division of Student Affairs exists to help students with every aspect of their lives at UC Berkeley. We build, shape, and enhance student experiences, and propel students to achieve their individual visions of success. From empowering them to take charge of their physical, mental, intellectual, and fiscal wellness, to supporting them as they learn to find and amplify their voices, we challenge students to transform tomorrow into the world they envision today.
Application Review Date
The First Review Date for this job is: February 15, 2022
Responsibilities
COORDINATES ESTABLISHED DIVISION-LEVEL PROGRAMS AND PROCESSES:
SPOT AWARDS - Coordinates Spot program planning and collaboration with divisional award administrators and SA Executives. Ensures successful and simple nomination, selection, and award issuance process. Prepares documentation, data visualizations, reports, and/or presentations to inform discussions and meetings of Student Affairs staff and leadership.
SA PRO DEV FUND - coordinates the collection and organization of data for funding requests and approvals; maintains the established moderately complex process for distribution of the funds and troubleshoots any issue through resolution.
SALESFORCE - Supports Salesforce system administrator to develop and analyze metrics, reports, etc. to ensure consistent and timely service delivery to divisional units. Gathers and assembles analytical and factual data for assigned projects and issues to prepare reports and / or analyses summarizing information on the assigned issues and commenting on other significance for internal constituents (for example: use of services, service problems).
MAINTAINS WORKFORCE DATA INTEGRITY:
UCPATH DATA: Coordinates ongoing UCPath data cleanup through a variety of analytical tools and in collaboration with subject matter experts.
ORGANIZATION CHARTS AND LISTSERVS: Prepares, edits, modifies divisional org charts, listservs, and other shared materials to be shared with internal and external audiences.
INJURY AND LEAVES TRACKING: Maintains up to date data and information on Safety issues, leaves management, etc. Gathers and assembles analytical and factual data on assigned problems and issues to prepare reports and / or analyses summarizing information on the assigned issues and commenting on other significance for divisional leaders.
JOB DESCRIPTIONS: Collects and prepares job descriptions and PEM forms to store employee job descriptions in Job Builder.
DIVISIONAL HIRING COORDINATOR:
RECRUITMENTS: Collects required data and documentation for recruitments in the central services team.
ORIENTATION: Develops and participates in new employee and manager orientation to support divisional units to best collaborate with central services. Provides training on established processes, procedures, best practices, and compliance protocols for a variety of central services managed by Student Affairs Business Operations. Coordinates program planning in collaboration with BusOps and other central staff and subject matter experts.
STUDENT LEAD: Supervises and directs the work of student employees who support various central services function
Required Qualifications
Working knowledge of common organization- or research-specific and other computer application programs.
Proficient in communication and interpersonal skills to confidentiality.
Demonstrates ability to use sound judgment in responding to issues and concerns.
Demonstrates ability to analyze, research and synthesize large amounts of data with strong attention to detail.
Proficient in ability to multi-task with demanding timeframes.
Working knowledge of applicable policy analysis techniques.
Bachelor's degree in related area and / or equivalent experience / training
Preferred Qualifications
Beginner to intermediate of Salesforce ticketing systems; ability to use the basic functions in the system
Salary & Benefits
Hourly rate is commensurate with experience. Hiring range is $24.76 - $35.78. For information on the comprehensive benefits package offered by the University visit:
https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html