Student Advisor (4575U) Summers Sessions & Study Abroad 47031 About Berkeley
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We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .
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Departmental Overview
Summer Sessions, Study Abroad & Lifelong Learning (SSALL) is a vibrant and dynamic organization that enables more than 15,000 visiting, UC and potential Cal students; parents, faculty, academic units, international business partners, and central campus service providers participate in providing more than 600 summer courses, study abroad experiences, global internships, and year-around program or courses, lectures, special events and interest circles for older adults.
SSALL is committed to offering quality, innovative learning experiences through open enrollment to a diverse audience of world-wide learners, while supporting the campus missions and commitments to its stakeholders.
Application Review Date
The First Review Date for this job is: January 2, 2023
Responsibilities
This position will support the Pre-College Scholars program including residential, non-credit, commuter, and virtual tracks. Utilizing professional experience and skills as well as equity-oriented and student-centered advising philosophies, it will provide holistic support to primarily non-matriculated visiting domestic & international high school students on all program-related matters. The position will provide on-going support to the student full life-cycle starting with admissions and recruitment to program completion and alumni engagement. This will include but not limited to applications, orientations, program matriculation, scholarships, student communication, advising, programming, emergency and crisis response, program literature and content, student records and databases, evaluation, and program promotion.
Apply full range of student support services to students pursuing the Pre-College Scholars program including Residential, Virtual, Commuter, and Non-credit tracks.
Advise Program Manager & Director on university and program-specific policies and procedures as well as program development, administration, and general logistics. Devises curriculum planning in collaboration with chair/dean and faculty, and with other departments, to ensure students' progress through course sequences, avoiding conflicts, and ensuring compliance with campus-wide policies.
Provide on-going advising to prospective and matriculated students, families, and legal guardians and effectively manage a high volume of inquiries from prospective and matriculated students as well as campus and new partners. Advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizes in-depth knowledge of the organization's admissions criteria.
Plan, implement and participate in virtual, local, domestic, and other outreach events and recruitment opportunities primarily across the Bay Area and in Northern California.
Resolve student services related issues and grievances during and after the course of the program , including emergencies and crisis response. Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.
Support the admissions process, review applications and make admissions decisions based on program requirements.
Plan and implement student programming, events and orientations aimed at equipping high school students with the knowledge to succeed during the course of the program.
Develop and maintain program literature and resources, including program website and knowledge base, and maintain external and on-going communication to various constituents.
Create, update, and maintain student databases including rosters across all program tracks and provide data insights and analysis when needed.
Assist in the recruitment and hiring process of seasonal staff including program assistants, program ambassadors, and residential staff.
Evaluate short-term and long-term success of programs and make recommendations to changes in policy, practice, procedure accordingly.
Required Qualifications
Working knowledge of advising and counseling techniques.
Skills in judgment and decision making, problem identification, problem-solving, reasoning.
Interpersonal skills and multicultural competencies; ability to work with diverse populations, including domestic & international high school students.
Effective verbal, written and cross-cultural communication skills.
Strong customer service orientation.
Ability to multitask and prioritize tasks.
Knowledge of unit and university rules, regulations, policies and procedures, advises students accordingly.
Knowledge of student systems and enrollment databases.
Strong organizational skills and attention to detail.
Experience with event planning and coordination.
Education and Training:
Bachelor's degree in related area and / or equivalent experience / training.
Preferred Qualifications
Direct experience working with high school students.
Experience with program promotion and outreach.
Experience with public speaking and making presentations to groups.
Skills at creating social media pages.
Excellent editing and writing skills.
Knowledge of UC Berkeley campus systems and processes or demonstrated ability to learn such systems.
Master's degree in Education, Psychology, or related field.
Salary & Benefits
This is a 100% Career position, Exempt, with full benefits. Salary commensurate with experience within the range of $56,500 - $76,900.
For information on the comprehensive benefits package offered by the University visit:
https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html