Custodial Supervisor 1 (5187U), Facilities Services - 48015 About Berkeley
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Departmental Overview
Facilities Services works to maintain a campus built environment that is conducive to teaching, learning and research. We strive to continuously improve the campus in partnership with all members of the campus community.
Custodial Services offers housekeeping services to public space, offices, labs and classrooms.
The Custodial unit provides a range of cleaning maintenance and event support across the UC Berkeley campus. It provides support for more than 11 million square feet of building space, as well as athletic and auxiliaries spaces.
Our team of professional employees supports the University's mission by providing quality services for and management of physical assets and the stewardship of resources in accordance with University policies, values, regulatory requirements, and best practice standards. The team provides service to all campus areas including classrooms, athletic facilities, wet and dry laboratories and public spaces.
Application Review Date
The First Review Date for this job is: January 31, 2023
Responsibilities
Supervises the daily activities of custodial employees.
Is responsible for the day-to-day delivery of services to his/her area.
Supervises a staff of approximately 26 - 34 people assigning and reviewing work, assuring that work quality and work-frequency standards are met.
Fosters positive relations with clients, assures that staff have the supplies and equipment needed to do their jobs, trains staff with respect to safe work practices and proper use of equipment and products, evaluates employee performance, and participates in the progressive discipline of staff.
Assigns work orders to appropriately trained staff.
Responds to complaints and requests from clients.
Meets with clients regularly to review service delivery and clients' concerns.
Keeps clients informed with respect to changes in staffing and service delivery.
Reports job related injuries and illnesses according to established procedures.
Develops and monitors modified assignments for injured or ill employees.
Assures that employees submit proper medical documentation when injured or ill.
Manages performance management.
Counsels employees concerning performance and other problems.
Documents problems and counseling sessions.
Keeps his/her supervisor informed of problems and recommends disciplinary action.
Helps manage discipline cases.
Evaluates performance of all of his/her staff annually.
Recommends merit increases and merit-bonus awards.
Maintains scheduling within prescribed budgetary guidelines.
Submits payroll information for all of his/her employees online.
Reports the time worked on jobs on-line.
Approves and schedules vacation leave for his/her subordinates.
Serves as a member of Custodial Services' management team.
Collects data, fills-in for subordinates in their absence, and performs other duties as needed.
Plans, organizes and directs routine custodial operations.
Assures that work is done on time and to departmental standards.
Works with crew leaders to resolve service-delivery problems.
Participates in the Quality Assurance Program by performing inspections according to a set schedule.
Trains and supervises the custodial staff to maintain an orderly, safe, and efficient cleaning operation.
Assures that employees are trained with respect to custodial methods that only authorized equipment and products are used and that they are used properly, and that employees observe safe work practices.
Assures that safety training is conducted monthly.
Submits training reports to his/her supervisor and Facilities Services safety officer.
Requires knowledge in the care and use of power equipment.
Tests new equipment and products.
Makes recommendations with respect to adding the same to the program.
Maintains proper inventory needs and purchase inventory.
Enforces safety, hazardous materials and custodial policies and procedures are adhered to.
Maintains file of Material Safety Data Sheets.
Reports safety hazards and vandalism.
Requests services from other Facilities Services units via the web server.
Enforces bio-hazardous materials and equipment and clean room policies and procedures.
Enforces proper handling and mixture of chemicals.
Works with the department Human Resources and custodial management involving discipline cases.
Supervisor assignments are fluid based on operational need.
Proper notification will be given if a change is needed.
Required Qualifications
Advance knowledge in custodial and housekeeping services.
Supervisor or Lead experience.
Motivating performance skills.
Knowledgeable in controlling resources.
Expert knowledge in diagnosing problems and designing solutions to complex social issues that are common in housekeeping.
Demonstrate the ability to understand and/or learn written custodial department policies and procedures, safety policies and procedures, and other University policies and procedures.
Knowledge of occupational hazards and safety precautions related to maintenance and custodial operations, and the ability to train others in these areas.
Excellent verbal and written communication skills in the English language, active listening, flexibility, critical thinking, multi-task and time management.
Working knowledge of and ability for decision making, reasoning, ability to develop original ideas to solve problems, and perform operations analysis, and quality control analysis.
Working knowledge and skill in effective interpersonal and work leadership skills to provide guidance to other personnel.
Ability to effectively work with staff and students from diverse backgrounds and who speak multiple languages.
Basic computer skills with the ability to learn new programs and hardware.
Ability to attend shifts that may occur during the week, weekend, or holiday.
Ability to be on an on-call weekend custodial supervisor rotation.
Education/Certifications:
High school diploma or equivalent certification preferred.
Bloodborne pathogen and sharps disposal training.
Experience/training to be considered in the subject matter of housekeeping.
Salary & Benefits
This is a 100% full-time (40 hours per week) exempt career position, which is paid monthly and eligible for full UC Benefits. Annual salary is commensurate with experience within the range of $51,900.00 - $80,000.00. For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html