Building Operations Supervisor (5198U), Berkeley Law - 56258 About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu .
Departmental Overview
UC Berkeley's School of Law is one of the nation's great centers for legal education, ever exploring and pushing new intellectual boundaries while tackling urgent, real-world issues. The law school is also known for its vibrant and engaged community of students and scholars who are committed to providing leadership and making a difference on problems of local, national and global import. Currently ranked among the top law schools in the country, the School of Law has ambitious development goals as it looks to continue producing leaders in law, government, and society.
Berkeley Law is one of the world's preeminent centers of legal education, and occupies a multi-wing complex at southeast corner of the UC Berkeley campus, as well as leased space in the Golden Bear Center.
The Building Operations Supervisor has primary responsibility for building operations of the School of Law complex, including satellite offices at 1995 University Avenue. This position manages the four broad categories of operations: building services, building access management, mail services, and event space-assigning and logistics planning. These functional areas include maintenance services, oversight of custodial porters, building safety and security operations, liaising with Campus Mail Services, room/lock and key management, night services, and management of room planning/reservation systems. Currently, this position will supervise 6 staff employees.
Application Review Date
The First Review Date for this job is: July 31, 2023
Responsibilities
Responsible for the employment, selection, training, development, performance management and evaluation, counseling, and discipline of assigned staff employees:
Oversees Facility Maintenance, Facility Security, Mail Services, and Room Scheduling & Planning and supervises a team of 6 staff employees.
Develops metrics for assessing the successful execution of job responsibilities and holds direct reports accountable for achieving goals.
Monitors the performance of staff members according to established monitoring standards. Conducts regular check-in meetings/conversations with direct reports and delivers performance reviews in accordance with campus policies
Develops and implements performance improvement plans, including the execution of disciplinary actions, as needed.
Trains, mentors, and develops direct reports.
Sets work schedules and project priorities.
Establishes regular inspections and coordinates routine inspection of facilities and equipment, and ensures that emergency repairs are handled appropriately.
Serve as liaison with campus partners and external agencies regarding safety, maintenance, construction, access controls and security, emergency preparedness, and commonly-encountered hazardous materials storage and disposal.
Notifies building occupants of building events such as utility shutdown, repairs, facilities problems, and lighting modifications.
Coordinates the law school emergency response team, administering protocols and procedures for building security, emergency fire fighting equipment, and communications systems.
Actively participates and promotes emergency preparedness and response efforts.
Actively partner with Security Patrol Officers (SPOs) to ensure all security protocols are consistently implemented and systematically educate occupants on security practices.
Maintains performance metrics and standards to ensure excellent service is extended to building occupants.
Ensures routine and emergency maintenance issues and service calls are handled promptly and according to established processes.
Directs subordinates providing building maintenance activities and mail services, including tracking of repair services and maintenance requests via the ticketing system.
Maintains stock and controls distribution of maintenance-related supplies and equipment.
Analyzes operational and facilities-related processes and implements improvements, including the development of new service protocols and commensurate training of subordinate staff.
Monitors building access systems and authorizations for law complex and leased office suite(s); administers CCURE system for Law.
Supervises key and keycard issuance and return.
Engages in professional development and training opportunities as needed.
Attends workshops and training to receive the latest and most up-to-date information about safety, ergonomics, and building code requirements.
Performs additional duties within the scope of this classification as assigned.
Required Qualifications
Supervisory experience.
Working knowledge of policies and procedures relative to facilities maintenance, equipment, customer service, dispatch, building maintenance, safety and emergency preparedness.
Knowledge and/or experience working in the areas of security, fire and safety, facility maintenance, and building operations;
Ability to learn campus and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Excellent interpersonal skills, including active listening, customer service orientation, critical thinking, ability to multi-task effectively, persuasion/negotiation, mentoring, leadership/supervision, problem-solving, operations analysis, and quality control analysis.
Working knowledge in supervising facility maintenance and improvements along with building maintenance work.
Ability to respond to frequent changes flexibly and efficiently in task focus, competing priorities, and multiple deadlines.
Ability to multitask and prioritize daily activities effectively and resolve customer problems/concerns in a timely manner.
Demonstrated ability to take initiative, set priorities and manage time to complete work orders in a timely manner.
Functional awareness of the typical hazards of the workplace as well as the special hazards that may be encountered on campus; Ability to follow established procedures for dealing with such potential hazards.
Ability to monitor and project expenses, including time, labor, and materials.
Strong computer skills, including proficiency in MS Office, Google Suite, and video conferencing platforms.
Ability to learn new computer programs and software systems.
Ability to develop and implement policies and procedures to meet evolving needs and a continuous improvement of services.
Excellent written and verbal communication skills to communicate effectively in a diverse environment.
Detail-oriented to accurately proof contracts, plans, specifications, and other documents.
Leadership experience in facilities management and/or building operations.
Strong organizational skills to work on multiple projects with competing deadlines, establish goals and workload priorities, and meet project deadlines within budget and time constraints.
Proven experience and significant attention to identifying, assessing, communicating, and resolving complex technical and systemic issues.
Strong project management skills, including the skill to manage small to complex projects independently.
Demonstrated commitment to and understanding of diversity, equity, inclusion, and belonging (DEIB), and ability to apply and integrate core concepts of DEIB into everyday practice.
Must be committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome, and included.
Must demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.
Education/Training:
Bachelor's degree in related area and/or equivalent experience/training.
Preferred Qualifications
Experience working or supervising in a unionized environment.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary that the University reasonably expects to pay for this position is $90,000.00 - $105,000.00, not exceeding $112,000.00.
This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
This position is exempt and paid monthly.
This is a hybrid position, eligible for 20% remote capability.