Assistant Director Academics (4574U), Haas School of Business - 43676 About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu .
Departmental Overview
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.
For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/
The Haas School of Business embraces flexible working arrangements for its employees. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.
Application Review Date
The First Review Date for this job is: 10/18/2022.
Responsibilities
Applies professional student services concepts in providing a variety of student services to the student population served by the organization, and to faculty and management within that organization.
Manage logistics for MBA 293 Independent Study and MBA 294 Student-Initiated Courses. Troubleshoot enrollment issues. Coordinate core course waiver exams, order class readers, pull rosters for faculty, create and send study.net rosters. Advise students and faculty with study.net, bCourses, and CalCentral questions. Liaise with other program staff to develop activities and events that enhance FTMBA student experience. Manages and presents course evaluation reports after each term to apprise Director of faculty performance and student feedback. Communicate with partner schools to manage fall semester international exchange program enrollment in partnership with lead academic advisor. Manage query reports and analyze data related to marketing/rankings and maintain quality of student records data. Liaise with the admissions team to manage transition from admitted student to enrolled student. Partners with the admissions team on managing class visits. Manage academic website content for current students and newly admitted students. Coordinate additional student services projects as requested. Serves as contact/resource for students on operations, billing, registration, program requirements, and other requests for information.
Academic Advising: Provides advice and assistance to students on academic and degree progress and major requirements; assists students in resolving scheduling conflicts, and similar issues.
Advise students on academic and degree progress. Manage communication and student advising strategy planning via Slack. Key contact/resource for students and internal Haas clients on questions related to core curriculum, registration, program requirements and other requests for information. Advise FTMBA students regarding GPA and final degree audits. Manage and oversee communication strategy and enrollment process with other graduate program advisors and non-MBA students regarding enrollment in MBA electives. Support the lead academic advisor for the international student community.
Professional Learning and Growth
Embraces the principle of being a "student always" by engaging in opportunities for training, workshops, seminars, continuing education pertinent to the position, or at the suggestion of the supervisor. Actively contributes to a team environment that fosters and promotes a culture of diversity, equity, inclusion, and belonging (DEIB) within the unit and at Haas. Engages in ongoing education to promote diversity, equity, inclusion & belonging by completing University sponsored certifications & training sessions (Ie: MEP Workshop, Implicit Bias Certification, LinkedIn Learning workshops, and other workshops & seminars offered by the University or Haas, as they are made available) or by engaging in external seminars & resources related to DEIB. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.
Required Qualifications
Knowledge of advising and counseling techniques. Excellent Interpersonal skills by demonstrating a high-level of professionalism while working with faculty, students and team members under stressful situations. Service-oriented demonstrating multicultural competencies when working with diverse populations. Excellent analytical skills, demonstrating critical thinking skills in problem identification and reasoning. Works independently, with minimal supervision while demonstrating excellent multi-tasking skills. Must be able to establish priorities, meet deadlines, and work as part of a team. The successful candidate must have a high comfort level with technology, demonstrating proficiency with MS Word, Excel, and Access and comfort working with CRM systems. Flexibility to work evenings and weekends for special events such as Graduation, Orientation, and other events. Excellent verbal and written communication skills. Demonstrates active listening and displays finesse in maintaining cooperative relationships with other departments, programs, universities, community organizations and other institutions. Excellent interpersonal skills, demonstrating a desire to promote diversity, equity, inclusion and belonging to establish and maintain positive & professional working relationships with colleagues, students and team members. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself. Demonstrates an understanding of and commitment to diversity, equity, inclusion, and belonging in a business, organization or public university setting.
Education/Training:
Bachelor's degree in related area and/or equivalent experience/training.
Preferred Qualifications
Previous work experience in student service with an academic focus. Understanding of University rules and regulations. Knowledge of University processes and procedures. Knowledge of University-specific computer application programs and pertinent databases.
Salary & Benefits
This is a 100% full-time (40 hrs a week) non-exempt position. Hourly pay is commensurate with experience up to $34.87.
For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html