Summary of Job Duties

The (HE) Public Safety Dispatcher is responsible for the central dispatch to department officers and central command. This position is governed by state and federal laws and agency / institution policy.

Qualifications :

Required Education and Experience

The formal education equivalent of a high school diploma;

One year of specialized training in communications or related fields; one year of experience in a public safety environment.

Job Duties and Responsibilities

Operate computer consoles, video monitoring equipment, and other communication devices in the public safety department to receive assistance requests;

identify the situation's nature and dispatch public safety officers and / or other personnel as required.

Receives calls from monitoring companies for fire, security, and environmental alarm systems and notifies the proper authority.

Maintains accurate records of calls and other communications transmissions by using the methods prescribed by the Public Safety Department.

Prepares required reports, including incident reports, lost and found, and any reports requested by Public Safety Officers.

Operates the Arkansas Crime Information Computer terminal in accordance with state law, ACIC rules, and UALR Public Safety procedures.

Maintains contact with emergency services such as Little Rock Fire Department and MEMS ambulance with incidents arising on campus properties.

Extracts and relays important and life-saving information to and from officers and victims to the appropriate emergency service.

Answers a multi-line telephone system. Relays call to the appropriate division / employee within the department. Also, redirects calls not belonging to the Police Department to the appropriate University Department or individual.

Answers a multi-line emergency phone system at the Police Department for all UA Little Rock campus emergency phones.

Performs related responsibilities as required or assigned.

Acts as a link for coordinating the activities of field officers, security guards, student patrol, and emergency responders from outside agencies.

Locks and unlocks building as needed or directed. Assists with traffic control as needed or directed.

Knowledge of communication procedures and federal rules and regulations concerning dispatching equipment.

Knowledge of communication equipment.

Knowledge of emergency response procedures and practices.

Ability to direct traffic for an orderly flow.

Ability to operate communication equipment.

Ability to remain calm in emergencies and gather related information.

Ability to communicate effectively orally and in writing.

Possess a valid driver’s license and have the ability to operate motor vehicles.

Ability to direct traffic and maintain order.

Ability to prepare reports of incidents and accidents.

Ability to work a flexible shift which includes nights, weekends, and holidays.

Additional Information :

Salary Information : $23,257.00

$23,257.00

Last updated : 2024-04-29