Summary: Provide high quality patient care services to current potential members of the UH Select program by performing administrative functions and supporting physician staff in clinical setting.

• Provide medical assistant coverage for Cleveland-based practice
• Provide daytime call coverage for program access line
• Maintain member database
• Assist with ordering and assembling marketing collateral
• Track and retrieve patient test results
• Order office and medical supplies
• Complete medication refills via phone and electronic medical record
• Scan patient documents into electronic medical record
• Request patient medical records
• Complete prior authorizations for UH Select patients, in partnership with physicians
• Schedule patient testing with University Hospitals, Boca Regional Hospital and Lee Memorial Hospital
• Schedule appointments with referred providers
• Prepare patients for examinations in Touchworks (Detail listed below)
• Register, schedule, and check patients in and out of visits in Athena (Detail listed below)
• Complete UH Select membership enrollments