Position Overview

Now Hiring! Tennis Professional / Fitness Professional

Location: Decatur, GA

Schedule: Full Time

What’s In It for You:

• Competitive compensation based on experience
• Great company culture & dynamic team!

Job Summary:  The Tennis Professional/Fitness Professional is responsible for providing excellent service as defined by the company by arriving on time for drills, lessons, meetings etc. This position will be responsible for tournament coaching and leading training sessions according to schedule. This is located in the Decatur area, near Agnes Scott College, and you will be conducting morning and afternoon drills Monday thru Saturday.

What You’ll Do:

• Scheduling/Planning/Communicating/Receiving Payments/Follow-up
• Responsible for Tournament Coaching
• Building and fostering relationships with team captains, site coaches and other key facility personnel
• Managing customer expectations and escalating issues appropriately to the Partner.
• Maintain current knowledge of programs and events
• Actively manage own knowledge and skills to meet task productivity and quality standards
• Meet regularly with site Partner(s) or representative to discuss the status of urgent business need and/or implementation of new procedures
• Identify customer service and process improvements
• Project a professional work ethic at all times through appearance, work habits and attention to detail
• Project a professional appearance with appropriate attire
• Perform other duties as assigned

What You’ll Need:

• Education and experience to be determined by site partner on a case to case basis
• Must maintain current liability insurance with USPTA,USPTR or other entity
• Ability to multitask and organize daily workflow on and off the courts
• Ability to remain calm under pressure and manage multiple customers on and off the courts
• Able to quickly assimilate and retain new information
• Ability to recognize and diffuse conflict
• Effective communication skills
• Excellent tennis fundamentals

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Work is usually performed outside with exposure to the weather.

Who We Are? https://utatennis.com/

With over 23 years of experience in the Atlanta area, our team of 70 certified tennis professionals brings unparalleled coaching expertise to the courts. Universal Tennis Management (UTM) offers a wide range of leagues, clinics, and tournaments for players of all ages and abilities.

Universal Tennis Management, LLC is an Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Employee signature below indicates the employee’s understanding of the requirements, essential functions, and duties of the position.

E-Verify: Universal Tennis Management, LLC participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.