As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity.

The Valet Runner provides extraordinary guest service while interacting with guests upon arrival and departure.

Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities:

• Greets guests, opens all vehicle doors, informs guests of valet prices and vehicle pick up information in a friendly and professional manner.
• Inspects vehicle for damages, notes damages on paperwork, and collects keys from guest.
• Takes vehicle to available parking space, parks vehicle, writes name on window and key tickets, and notes parking location.
• Leaves keys and inspection paperwork at the valet cashier window for processing and intake.
• Retrieves guest vehicle and delivers in a timely, safe manner.
• Reports maintenance issues that surface and follows up to ensure appropriate action is taken immediately.
• Resolves guest complaints in a timely manner or refers issues to the appropriate level team member for resolution.
• Promotes and provides extraordinary guest service for both internal and external guests, answers questions, offers information, and provides assistance in a courteous manner.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies are upheld.
• Performs other duties as assigned.

Qualifications:

• Must be 18 years old or older
• CA Class C Driver’s License required. Driving record, with no more than one point, must be provided.
• Must be able to drive Manual Transmission.

Job Demands:

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule:

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay:

• $18 per hour (After 1,000 hours worked, pay increases to $20/hr)

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 8 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Compensation package:

• Hourly pay
• Overtime pay

Schedule:

• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift
• Night shift

Work Location: In person