Intake Assistant - Night Shift

North Star Behavioral Health, Alaska's premier mental health facility, is on a mission to provide hope and healing to individuals facing psychiatric or substance abuse challenges. We specialize in military-specific care for first responders, service members, veterans, and their dependents through the Chris Kyle Patriots Hospital. Our commitment is to prioritize patient care, offering excellence, comfort, and security during their most vulnerable moments. Join us, and you'll become part of a supportive network of peers and leaders dedicated to continuous learning and industry excellence. At North Star, your career can thrive through robust education opportunities and advancement within the Universal Health Services (UHS) network.

Who is North Star: At North Star Behavioral Health, we are dedicated to delivering a level of care that not only meets but exceeds expectations. Our vision is simple yet profound: to provide care that patients enthusiastically recommend to their family and friends, care that physicians prefer for their patients, and care that our employees take pride in delivering every day. We uphold this vision by wholeheartedly embracing the following principles:

• Service Excellence
• Continuous Improvement
• Employee Development
• Ethical and Fair Treatment
• Teamwork
• Compassion
• Innovation

Our commitment to excellence isn't just a slogan-it's a way of life at North Star Behavioral Health. If you share these values and are passionate about making a positive impact on the lives of individuals and families facing mental health challenges, we invite you to join our team.

Together, we can continue to provide the highest level of care and create a brighter future for those we serve.

Key Responsibilities:

• Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health related services.

• Identifies needs of callers and schedules clinical assessment when necessary.

• Facilitates appropriate callers' access to optimal level of care within the system.

• Documents all calls and related information in intake system; ensures forms are neat and legible, gathering all possible information.

• Provides back-up coverage to units if necessary.

• Reviews intake paperwork for appropriate dispositions and referral sources.

• Communicates parent handbook (if applicable) and related policies clearly to patients and families and seeks feedback to assure a clear understanding.

• Assists with admission procedures, obtains patient and other required signatures on admission paperwork, obtains various releases, including patient activity participation, school records (if applicable), immunization records, physician billing, insurance, and UR companies.

• Verifies all documentation on after-hours admissions ensuring completion and accuracy.

• Consistently obtains re-certification of Medicaid eligibility prior to admission and requests insurance verification from business office for third party.

Qualifications: To excel in this role, you should have:

• Clinical Expertise: Bachelor's Degree in Social Work, Counseling, Psychology, or related field. Two years experience in mental health field and experience with the DSM and clinical assessments preferred.
• Therapeutic Skills: Convey empathy and compassion to those experiencing pain, physical or emotional distress or grief.
• Communication: Strong communication and interpersonal skills.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Generous PTO, 401(k) with company match and discounted stock plan.
• Education Assistance.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• Access to ongoing training and educational opportunities.

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $12.6 billion in 2021. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.