UnityPoint Health - Allen Hospital

Full-Time Benefit: 1.0 FTE; Primarily 1230-2100; weekend/holiday rotation

The Medical Assistant I Secretary position provides departmental clerical support to the laboratory and performs duties in the preanalytical phases of laboratory testing. This position is responsible for greeting outpatients, answering phones, receiving lab specimens from nursing staff and physician offices, performing specimen registrations and order entry for lab orders.

Why UnityPoint Health?

• Commitment to our Team – We’ve been named a  Top 150 Place to Work in Healthcare 2022  by Becker’s Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive  Total Rewards  program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.  https://dayinthelife.unitypoint.org/ 

• Communicates with lab phlebotomists, couriers and others for specimen pickup and draw needs
• Registers patients and specimens into the LIS/HIS computer systems
• Manages incoming fax reports and lab orders
• Orders and releases laboratory orders for patient testing in the computer system
• Performs audits on patient orders for accuracy
• Assists with denial work ques and/or billing questions
• Other administrative/Clerical duties as assigned

• Valid driver’s license when driving any vehicle for work-related reasons
• Must have interpersonal skills that are customer and patient focused and exhibit professionalism
• Must be able to read, write and speak English
• Must possess basic computer skills and knowledge using word processing, spreadsheet, email and web browser
• Use of usual and customary equipment used to perform essential functions of the position.