Certified Medical Assistant

Westdale Family Medicine

* $5,000 Sign-On Bonus for CMA/LPN/RNs*

Full-time: 1.0FTE, Monday-Friday 8am-5pm with one half day each week

Why UnityPoint Health?

* Culture - At UnityPoint Health, you matter.Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

* Benefits - Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.

* Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

* Development - We believe equipping you with support and is an essential part of delivering a remarkable employment experience.

* Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at .

Questions? Contact Valerie.Vaage@UnityPoint.org

• Essential Functions and Responsibilities:

  • Assist in the delivery of primary health care services and patient care management.
  • Demonstrates competence in the skills necessary to carry out assigned duties.
  • Administer medications by all routes.
  • Apply Nursing Process (Assessment, Diagnosis, Planning, Intervention and Evaluation - within licensure guidelines)
  • Act as a liaison with patients, family and providers consistently demonstrating smooth and efficient telephone communication when covering provider call and scheduling patient appointments.
  • Obtain complete history regarding health problems according to protocols.
  • Document accurate information regarding health concerns and/or condition from patient or family member.
  • Telephone Triage by providing and documenting advice for home care of illness/condition; conducting follow-up phone calls regarding patient's health and progress as necessary.
  • Ability to assess urgency of condition for immediate attention regarding illness related calls and assign priority.
  • Placement of urinary catheters per license.
  • Placement of IV per license.
  • Provide patient education regarding health maintenance and medical illnesses following accepted Teach-back method per protocols and guidelines.
  • Provide appropriate and timely documentation in the patient's electronic health record using standardized workflows and processes.
  • Provide information to appropriate regulatory agencies (i.e. health department).
  • Evaluate clinical skills and practice of clinical care team.
  • Supervision of delegated duties to License Practical Nurse and Certified Medical Assistants on approved clinical protocols.
  • Facilitate and support relationships between providers (e.g. within clinic, referring) and with ancillary services.
  • Understand inpatient and outpatient specialty procedures. Responsible for compliance with precertification requirements
  • Thoroughly understand anatomical impact (phases/stages, thresholds) for clinic specialty services including co-morbidities and influences impacting patient care and treatment.
  • Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.
  • Meet the department work schedule.
  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
  • Maintain compliance with Personnel policies and procedures.
  • Monitor environmental conditions in order to secure protected health information.
  • Maintain regular and consistent attendance at work.
  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office

• • Graduate of an accredited program for Medical Assistants.
  • Current CME certification for Certified Medical Assistant and AAMA or NCCT certification.
  • Mandatory Reporter certification
  • Meets educational/competency requirements per policy.
  • Previous clinical experience in a medical office preferred.
  • Computer data entry experience.
  • Mandatory Reporter certification.
  • CPR certification.
  • Strong interpersonal skills.
  • Strong computer skills.
  • Ability to work as a team member.
  • Ability to understand and apply guidelines, policies and procedures
  • Able to write, read, comprehend and speak fluent English.
  • Strong verbal and written communication skills.
  • Previous clinical experience in a medical office preferred