Clinic Administrator

North Liberty Family Medicine

The Clinic Administrator is responsible for the operational performance in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. Advises and seeks consent from the organization’s leadership team to coordinate and manage the activities in the clinic.

• Departmental Support

  · Full authority over daily operations.

  · Possess in–depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.

  · Provide leadership within the clinic(s) they are supporting in order to ensure effective, efficient office operations, optimizing performance and continually improving quality of care in a vastly changing health care environment.

  · Oversee of the day-to-day management of the office including the coordination of clinic operations, establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures.

• Financial Management

  · Responsible for financial operations of the clinic including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, monitoring accounts receivable and reviewing required reports.

• Strategic Planning
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department and site lead meetings, reading emails and regularly checking information on the organization’s intranet site.
• Relationship Building
  • Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, team work and staff development.
  • Act as a liaison between physicians/providers and the organization’s leadership team to achieve effective communication and optimal operational processes.
  • Partnering with associate medical director and director on provider performance and talent management
  • Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs.

· Bachelor’s degree required OR a combination of education and experience.

· Business and/or health care management degree preferred.

· Preferred Master’s degree in business or health care management.

· 2-3 years of leadership experience

· Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.

· Clinical operations experience preferred.

· Preferred experience in personnel management, facility management, financial management, budgeting and computers are preferred. Preferred knowledge and experience with process improvement.

· Strong interpersonal skills.

· Strong computer skills.

· Strong supervisory and leadership skills.