Care Coordinator - IHH

UnityPoint Health – Black Hawk Grundy Mental Health Center

Shift: Full-time; Days

Benefits Eligible

Sign-On Bonus Eligible: $5,000 paid out over 1 year

This position is responsible to respond to the needs of adults with a Serious Mental Illness (SMI) or Children with Serious Emotional Disturbance (SED) using a patient-centered approach which removes silos of care and supports an integrated system. This position will provide whole-person care coordination across medical, behavioral, and social service community systems.

Why UnityPoint Health? 

• Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members. 
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. 
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

• Develop, implement, and monitor care coordination plans.
• Address treatment barriers for each low to moderate risk patient. Refer high risk patients to Nurse Care Manager.
• Educate members related to health information, referral to resources, etc. Communicate and coordinate services with other health and social service providers.
• Promote patient’s health and ensure that all personal health goals are included in person-centered care management plans.
• Conduct home visits, contact members by phone, attend meetings, staffing, care plan conferences, etc. related to enrolled members.
• Documentation of services using the Center’s Electronic Health Record and other Provider Portals as required.
• Completion of health assessments and other requirements outlined by funders
• Maintain patient confidence and protect operations by keeping information confidential.
• Participation in meeting performance measures and continuous quality improvement activities, including data collection, tracking, and analysis.
• Adhere to all policies and procedures set forth by UnityPoint Health and other funding sources.
• Accomplish all tasks as appropriately assigned or requested.
• Assist in the recruitment and enrollment process of new members
• Collaborate with physicians, consumers, members, visitors, staff, and the health care community.

Minimum Requirements:

• Bachelor’s Degree in a Human Service-related field
• Valid driver’s license
• Write read, comprehend, and speak fluent English

Preferred:

• 1 year working with adults and/or children with mental illness
• Ability to form good working relationships with clients
• Knowledge of working with adults and children with mental illness.
• Knowledge of community resources