Position Summary
Responsible for oversight of the deposits systems and other available modules. This includes working closely with Fiserv on updates and releases, upcoming enhancements, and recommendations for future opportunities. In addition, the incumbent will be responsible for communicating system changes and assisting staff in the core system and other systems used in servicing.
Essential Functions

• Primary subject matter expert of Deposit Services' systems and institution core processing platforms.
• Liaison between Fiserv Premier, Retail Administration, Information Technology and Deposit Services.
• Provide administrative support to core system projects for all departments.
• Trains and becomes well versed in the various modules and capabilities Fiserv Premier offers.
• Interacts with Fiserv in discussions on system capabilities.
• Communicates changes, enhancements or upgrades with the team and others that may be impacted by the changes.
• Testing of system enhancements or changes for quality control and successful implementation.
• Determine when there is a need to update procedures to support efficacy in Deposit Services, Cash Management, Customer Service Center and Retail offices.
• Create, update and/or enhance current processes that effect banking systems pertaining to Core output/export as necessary .
• Report and research consistent and/or ongoing system errors regarding platforms used by Deposit Services, Cash Management., Customer Service and Retail Offices.
• Document system processes current and new.
• Assist with new products system and service capabilities and work with business partners in implementing any system changes to accommodate the new product.
• Maintain technical and professional knowledge by attending educational workshops and training, obtaining relevant professional certifications, reviewing professional publications and books, establishing personal networks, participating in professional associations, and staying informed of any legal, policy and procedural changes relating to deposit products and operations.
• Leads system projects by providing timeline and updates on implementation.
• Provides backup to management as needed.
• Assist management with providing internal and external auditors, with gathering files and additional documentation as requested.
• Provides backup to Deposit Services as needed.
• Performs other duties as assigned.

Additional Functions
Education and Experience

• 4-year college degree in Business Related Major
• 2-5 years of experience in retail and deposit operational banking

Knowledge, Skills, and Abilities

• Experience with core processer specifications and setup.
• Ability to lead projects and meetings.
• Ability to analyze a process and identify gaps.
• Innovative in looking for opportunities to improve efficiencies and reduce expense.
• Knowledge of banking principles and practices, specifically to systems impacting customers/users.
• Excellent oral and written communication skills.
• Excellent time management.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to work independently in a structured environment as well as in a team environment.
• Excellent computer skills in a Microsoft Windows suite or programs.
• Dependable and willing to work extra hours as needed.

Physical Requirements

• Ability to sit for long periods of time up to 75% of work hours.
• Ability to use hands to grasp, handle or feel.
• Ability to use computer keyboard and system to enter data and process information.
• Ability to talk, listen and see.
• Ability to use telephone to communicate with customers and employees.

Working Conditions

• Moderate sound as in business office with office machines, computers, and people traffic.

Compliance

• It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability.
This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment.
This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.
Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States.
Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.