Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our Landmark product, we help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home.

We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together. 

As part of OptumCare OnDemand Medicine, the Physician Team Lead-Urgent Care oversees the providers in the assigned Urgent Care site. The Team Lead will also have shared oversight of daily operations, evaluate program performance on an ongoing basis, and will collaborate with department leadership to assess and improve clinical quality and customer service.

The Team Lead will have supervisory and administrative responsibilities, in addition to direct patient care. This role involves working closely with and reporting to the respective Associate Medical Director for that site.

Primary Responsibilities:

• Supervise providers with respect to administrative functions including productivity, patient satisfaction, professional behavior, compliance with medical records and other administrative duties, etc.
• Onboarding and on-going teaching and support for providers at assigned site
• Liaison between OnDemand Medicine division and OptumCare leadership and site providers.
• Scheduling providers for entire site and adjusting schedules as needed, reviewing timecards, filling open shifts. Also responsible for attending monthly leadership meetings
• Oversee patient care services, and be first contact person for patient feedback, as well as in policies and procedures issues
• Engage, assess, diagnose, and treat patients presenting for care
• Use sound medical judgment triages and direct patients to alternative levels of care for presenting problem and/or follow-up
• Use resources of the site to engage providers and patients in addressing wellness and gaps in preventive care, in accordance with evidence-based practice and standards of care
• Utilize technology to thoroughly document visits and treatments in a timely and comprehensive manner in accordance with OptumCare, medical group, and regulatory requirements
• Demonstrate and reinforce value of On Demand Medicine services during each visit
• Maintain service level standards for response, visit time, and patient satisfaction, as well as currency with evidence-based practice standards
• Provide clinical triage support to medical group patient services team as needed, as well as staffing support to OptumCare/On Demand Medicine team as needed
• Support and embrace Quadruple Aim of high-quality care, accessible care, controlled costs, and high patient and provider and staff satisfaction
• Support and embrace C-I-Care program

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Board Certified MD or DO in a specialty field of medicine with experience treating all ages
• An unrestricted DEA licenses 
• Unrestricted state license in NV or ability to obtain prior to employment
• 3 years of clinical experience in an urgent care setting
• Intermediate level of proficiency in PC-Based work processing, including basic Microsoft Word and Outlook skills
• Proficiency in EMR

Preferred Qualification:

• Experience in a leadership or administrative role

Nevada Residents Only: The salary range for Nevada residents is $259,790 to $345,400 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.