UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. 

Optum Bank is seeking a highly motivated Treasury Operations Manager who will be responsible for supervising the operations of the Bank’s Treasury Management Team. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Manage ACH staffing model to support the daily and evening ACH activities, consisting of file monitoring, job scheduling, file distribution, and endpoint settlement of ACH transactions
• Oversee the prioritization of daily payment processes
• Own the business aspects of the ACH processing application including understanding all features and functionality of the software
• Monitor compliance with Nacha rules and communicate rule changes to impacted parties
• Develop, monitor, and report key operational metrics
• Oversee appropriate access rights to payment systems
• Drive resolution of outstanding returned payment transactions
• Work with Originators and finance department in forecasting funds transfer volumes and related resource requirements
• Compile and provide documentation to support independent reviews, audits and Bank examinations.Oversee the ACH disaster recovery processes. This includes updating documented procedures, planning, testing, and ensuring staff readiness

Relationships with Payment Originators including: 

• Train Payment Originators on their ACH responsibilities
• Develop solid relationships with Payment Originators and respond to ongoing Nacha rules questions
• Oversee the communication of ACH Returns and Notifications of Change (NOCs) to Payment Originators and ensure timely resolution

Leading, managing, or participating in various projects including:

• Serve as an ACH subject matter expert and the Business owner of ACH processing software
• Identify and implement automation strategies to eliminate manual processes and improve service quality
• Enhance and maintain the documentation of policies and procedures related to daily operations
• Work with information technology resources on application improvements and daily maintenance of ACH processing software

Competencies:

• Solid understanding of Nacha rules
• Solid team management skills
• Sound business and financial acumen
• Excellent communication, analytical, presentation and interpersonal skills
• Solid organizational skills - able to manage critical processing timelines and prioritize effectively
• Ability to navigate dynamic environment with changing priorities
• Adept at learning new concepts and applying principles and best practices into problem-solving approach

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5 years of experience working at a financial institution; or an equivalent combination of treasury and cash management experience and training
• Solid Microsoft Office proficiency including Word, Excel, PowerPoint, Outlook
• Available for on-call support outside regular business hours

Preferred Qualifications:

• Bachelor’s degree
• Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP) or Certified Treasury Professional (CTP) designations
• Experience working with a commercial ACH payment processing software
• Database experience (i.e., SQL)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.