Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

The Staff Development Trainer is responsible for effective delivery of training programs across the organization. This position will work with training programs such as new employee orientation, clinical orientation/training related to the Chronic Care Model, Utilization Management, motivational interviewing/self-management support, clinical modules, clinical staff competencies, and any new training initiatives. They will keep up to date on various training delivery techniques, business processes, products and systems. The Trainer will also assist in the designing, managing, implementing and evaluating of training programs to prepare high quality and highly competent staff for meaningful contributions in the workplace. They will also work with and oversee the Training Coordinator to ensure successful execution of training programs in coordination with new clinic acquisitions. 

Primary Responsibilities:

• Conducts training and education programs for providers, clinic staff, administrative departments, physician partners, and vendors as assigned
• Participates in a team that designs, manages, and implements staff development, medical management, and clinical staff competency programs incorporating appropriate adult learning principles
• Leverages creativity and utilizes a wide variety of methods to present education and training programs
• Provides solid coaching and mentoring to learners for specific behavior and skill development utilizing effective feedback and motivational support techniques
• Follows plan for professional development and actively seeks out opportunities to increase expertise in health care education and adult training programs. F. Complies with approved corporate policies and procedures
• Provides excellent customer service
• Participates on committees, task forces, and/or work groups
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• LVN/LPN or CMA licensure or equivalent experience
• 2 years of experience in a primary care or specialty physician clinic; or experience in a health care insurance setting
• Experience using electronic health care software, such as authorizations systems, case management systems or an electronic health record
• Experience providing direct training in a variety of settings, such as live classes, 1 to 1 training and via videoconferencing
• Proficiency with Microsoft Office applications (Outlook, Word, PowerPoint, Excel)
• Ability to travel 50-75% locally and out of state travel based on business needs

Preferred Qualification:

• Knowledge of insurance and managed care principles

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.