At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to startCaring. Connecting. Growing together.

Collaborative work environment. Cohesive Team where every individual is recognized for their unique experience and contributions as we seek to improve care for our consumers and service our providers and the communities they serve.

If you are in Middle Tennessee, you will have the flexibility to work remotely* as you take on some tough challenges. 

Primary Responsibilities:

• Oversee performance of end-to-end provider servicing 
• Resolve complex problems and provide guidance to members of own team 
• Drive the design and implementation of programs that build / nurture positive relationships between the health plan, providers, and practice managers 
• Ensure implementation of training and education programs for external providers 
• Identify gaps in network composition and services to assist network contracting and development teams 
• Execute on departmental plans and priorities to address business and operational challenges 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3 years of provider relations experience 
• 3 years of experience with Medicare and Medicaid regulations (preferably TennCare Medicaid) 
• 2 years of experience with managed care 
• Experience / knowledge of behavioral health 
• At least an intermediate level of knowledge of billing and claims processing 
• Proficiency in MS Word, PowerPoint, Excel
• Ability to travel locally 25-50% to Behavioral Health Provider Offices and Facilities
• Must reside in Middle TN 

Preferred Qualifications:

• Contracting experience 
• Salesforce experience 
• Proven to be a self-starter; able to work independently with minimum supervision 
• Proven solid verbal and written communication skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.