Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

As a Senior Pharmacy Technician, you'll be responsible for answering incoming calls and completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support, and career opportunities you'd expect from a Fortune 5 leader.

Location: This is an on-site position located at 485 N Juniper Drive, Chandler, AZ 85226

Schedule: Monday – Friday, 8-hour shift between 8am – 7pm AZ Time, with rotational weekend/holidays based on business needs

Primary Responsibilities:

• Enter prescriptions and verify appropriate and accurate information
• Process refill prescriptions (from intake to order completion)
• Resolve customer issues; ensuring accurate information is provided
• Perform telephonic outreach (inbound/outbound calls) to patients & schedule medication deliveries
• Works closely with Pharmacist and Nursing teams to provide excellent patient care
• Other duties as assigned

This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details/clinical information. It's a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life-saving medications in an accurate and efficient manner.

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays 
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account 
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 
• 401(k) Savings Plan, Employee Stock Purchase Plan 
• Education Reimbursement
• Employee Discounts 
• Employee Assistance Program 
• Employee Referral Bonus Program 
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) 
• More information can be downloaded at: http://uhg.hr/uhgbenefits 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• Active and unrestricted Pharmacy Technician license in the state of Arizona
• National Pharmacy Technician Certification (PTCB)
• Intermediate level of proficiency with computer and Windows PC applications including the ability to navigate and learn new and complex computer system applications
• Ability to work at desk majority of shift
• Ability to work Monday – Friday, 8-hour shift between 8am – 7pm AZ Time, with rotational weekend/holidays based on business needs

Preferred Qualifications:

• 2 years of Pharmacy Technician experience
• Home Infusion experience 
• Specialty Pharmacy experience
• Previous customer service experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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