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Position in this function is responsible for performing routine patient care duties as directed by and under the supervision of the Physical Therapist. Performs physical therapy modalities and procedures in accordance with the treatment plan as determined by the Physical Therapist, the State of California Physical Therapy Practice Act, the American Physical Therapy Association Code of Ethics, and Optum policies and procedures. Also performs general department duties for the maintenance of physical therapy treatment areas, equipment, and supplies.

Primary Responsibilities:

• Consistently exhibits behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer
• Maintains an on-time patient appointment schedule in accordance with established department standard for productivity. Alters schedule to meet department or patient needs. Maintains productivity outside of patient schedule
• Assumes responsibility for the care and safety of each patent during treatment
• Documents patient treatments and responses in the physical therapy patient chart. Completes all documentation in an accurate, legible and timely manner
• Reports any and all changes in the patient’s condition to the Physical Therapist as immediacy dictates
• Assists in the orientation and training of new staff members as appropriate
• Performs general department duties for the routine maintenance of clinical and non-clinical areas, equipment and supplies
• Keeps department area clean and orderly
• Assists front office
• Adheres to Universal Precautions at all times
• Adheres to safety policies and procedures at all times
• Uses, protects, and discloses Optum patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Performs additional duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• Current CPR certification
• Customer service experience
• Patient care experience

Preferred Qualifications:

• Attendance in post-secondary education with emphasis in the Sciences
• 1 years of previous patient care experience
• Experience in physical therapy
• Bilingual in English and Spanish

California Residents Only: The hourly range for this role is $16.00 to $27.31 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.