The Cross-functional Pharmacy Technician & Medication Coordinator Float position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. This onsite position will work as a pharmacy technician in our Genoa mental health specialty pharmacy and as a liaison between a variety partner clinics.

You will supports all functions of the Genoa mental health and specialty pharmacy by providing onsite support in the partner clinic as a liaison between the clinic and a Genoa pharmacy, coordinating prescription services, dispensing medical prescriptions, and performing necessary clerical duties, splitting time between the clinic office and the pharmacy.

Schedule for this position will be: 8:00-5:00 (1 hour lunch)

Location for this position would float between Tyler/Longview Area or Houston.

Primary Responsibilities:

• Communicates with all consumers of the mental health center regarding the medication services Genoa provides
• Recruits and enrolls consumers utilizing enrollment forms and copy the consumer’s insurance card
• Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
• Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed
• Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions
• Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
• Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable
• Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer
• Medication delivery when needed and appropriate. {Only applicable in states that are allowed.}
• Checks for expiration dates (both on consumer’s medications as well as house account products/standing order meds.)
• Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)
• Checks for discrepancies (dose changes, discontinued medications, etc.)
• All areas of the job description are subject to state regulations and allowances. {CMC will receive a state specific document that shares state specific regulations and allowances.}

Primary Pharmacy Site Responsibilities: 

• Provides exceptional customer service to all consumers and members of the clinic staff
• Fills prescription orders and makes them available for verification under direct supervision of the registered pharmacist
• Orders, receives and stores incoming pharmacy supplies
• Receives and processes wholesaler medication orders
• Verifies medication stock and enters data in computer to maintain inventory records
• Works with the Pharmacist to asset in the pharmacy functions and keeping the pharmacy in compliance with all federal and state requirements
• Performs various clerical duties relating to the department
• Communicates with strong professional verbal and written communication skills
• Other duties as assigned

Check out one of our pharmacies: Genoa Healthcare On-site Pharmacy Tour - YouTube

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• Texas Pharmacy Tech License
• Proven ability to drive with active driver’s license and access to reliable transportation
• Ability to stand for 8 hours during shift
• Flexibility to travel from Tyler/Longview Area or Houston

Preferred Qualifications: 

• National Pharmacy Technician Certification
• Bilingual (Spanish)
• Sales or marketing experience

Learn more about our Mission & Values - UnitedHealth Group!