$6,000 Sign-on Bonus for External Candidates 

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. 

This position serves as liaison between the Front Office staff and the Back Office staff, supporting/training/mentoring staff so that they can meet the needs of the patients. By facilitating good communication and workflow throughout the clinic, this position skillfully serves patients, providers, staff members and the clinic manager, enabling all staff to fulfill their job responsibilities.

Primary Responsibilities: 

• Partners with Clinic Manager/Clinic Practice Supervisor to develop standard practices for Back Office staff
• Monitors patient care needs and suggests solutions to patient care problems
• Works with Clinic Manager/Clinic Practice Supervisor to monitor and coordinate schedules of Back Office staff, including coordinating staff call-ins or vacations
• Assists in planning and facilitating staff meetings as necessary
• Serves as a liaison between Front and Back Office staff to ensure efficient communication and problem solving while promoting a cooperative and pleasant work environment
• Assists Clinic Manager/Clinic Practice Supervisor in staffing matters including coordinating and participating in interviews, peer coaching, and orienting and training new Back Office staff
• Assists with annual check-offs for staff such as N95 fittings, blood pressure, etc.
• Assists the Clinic Manager/Clinic Practice Supervisor to develop clinic-specific performance goals and objectives that support and promote excellent customer service
• Oversees supplies of durable medical goods, medications and equipment for Back Office staff. Orders supplies and medications as necessary. Maintains the safety and security of drugs in the clinic and the orderly distribution of medications
• Attends required meetings and participates in committees as requested
• Participates in professional development activities to keep current with health care trends and practices
• Maintains strictest confidentiality regarding patient, personnel and business operations issues

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• High School diploma or equivalent
• Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross)
• 3 years of experience as a Medical Assistant

Preferred Qualifications: 

• MA certification from the AAMA, NCCT, NHA, or RMA, OR the ability to obtain certification within 60 days of hire date
• 1 years of experience working as an Medical Assistant

Colorado Residents Only: The hourly range for this role is $19.47 to $38.08 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.