Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

The Healthcare Coordinator is responsible for successfully supporting patients with stable chronic health conditions to navigate the healthcare system. The Healthcare Coordinator assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Healthcare Coordinator interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Coordinator works in a less structured, self-directed environment and performs all nursing duties within the scope of a LVN/LPN license of the applicable state board of nursing.

Primary Responsibilities: 

• Works with the providers and clinic staff to identify patients with chronic disease diagnoses
• Supports longitudinal care of the patient with stable chronic care conditions by:
  • performing focused assessment of chronic care conditions
  • performing medication reconciliation
  • conducting Motivational Interviewing and Self-Management Goal setting
  • providing patient education using standardized, approved educational materials
  • creating referrals to appropriate agencies and resources
• Supports transition of the patient with stable chronic care conditions from inpatient to outpatient setting, by:
  • performing focused assessment of transitional needs
  • performing medication reconciliation
  • reviewing contingency plan
  • providing patient education using standardized, approved educational materials
  • assisting with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
• Notifies providers and/or supervising RN of changes to patient’s health condition
• Performs accurate and timely documentation in the electronic medical record
• Participates in daily huddles and Patient Care Coordination (PCC) meetings
• Prepares accurate and timely reports, as required, for weekly meetings
• Maintains continued competence in nursing practice and knowledge of current evidence based practices
• May perform clinical tasks within their scope of practice
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• Licensed Practical/Vocational Nurse with an active and unrestricted license to practice in the state of employment
• Current BLS certification 
• 2 years of experience in a physician’s office, clinical or hospital setting
• Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF and IHD
• Proficient computer skills to work efficiently with electronic medical records
• Proven ability to interact productively with individuals and with multidisciplinary teams
• Proven excellent verbal and written skills
• Proven solid interpersonal skills
• Proven excellent organizational and prioritization skills

Preferred Qualifications: 

• IV Certification
• Experience related to patient education and/or motivational interviewing skills and self-management goal setting
• Fluent written and verbal skills in English and Spanish

Physical & Mental Requirement:

• Ability to stand for extended periods of time

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.