At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

As a Clinical Pharmacist you will perform live telephonic outreach to UHC Medicare members to improve health quality outcomes (i.e. medication adherence, appropriate drug utilization). This is your opportunity to join a pharmacy team with a focus on clinical and business collaboration. You will find an incredible team culture that provides opportunities to learn and evolve every day. 

Schedule: Monday – Friday, Anywhere Between 8am – 5pm CST. You will be required to work onsite 1 day per month on Wednesdays, other days will be remote.

Location: 2655 Warrenville Rd Downers Grove, IL

If you reside in Illinois, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Primary Responsibilities: 

• Perform telephonic outreach to improve health quality outcomes 
• Optimize pharmacy therapy through additional telephonic engagement with providers and pharmacies
• Oversee pharmacy projects from inception to completion
• Provide responses to drug information requests
• Assess and interpret customer needs and requirements
• Identify solutions to non-standard requests and problems
• Coach, provide feedback, and guide others
• Roles will improve CAHPS member experience results member experience as measured by CAHPs scores which contributes to over 35% of Star Rating revenue and Medication Adherence at 14%
• Outbound calls to CAHPs detractors and MedAdhmembers to improve member experience and reduce barriers to adherence drugs
• Document and track member engagement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree (or higher) in Pharmacy
• Current and unrestricted Pharmacist license in the state of Illinois
• 3 years of experience working as a licensed pharmacist
• 3 years of patient consultation experience while working as a licensed pharmacist
• Beginner level of proficiency navigating MS Office and Windows-based environment 

Preferred Qualifications: 

• Pharm D
• Retail and/or mail order pharmacy experience 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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