Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together.

This Business Operations Specialist position exists to triage issues related to a variety of account holder impacted transactions including Outgoing transfers, Stop payments and ACH transactions. This role will require the ability to prioritize and direct the work for the team to adhere to multiple turnaround times. Understanding of money movement and tax implications for the HSA account.

On-site location:12921 S. Vista Station Blvd, Suite 200, Draper, UT 84020

Primary Responsibilities:

• Process requests regarding stop payments and ACH/Bill pay transactions
• Process requests regarding account transfers and closures
• Assist with documenting and writing procedures
• Process escalation requests from internal partners
• Understand and research money movement between accounts
• Serve as a subject matter expert on projects impacting Financial Transactions as well as drive process improvements within the team
• Ensure that all processes, procedures, federal regulations, and banking policies are followed in the course of their everyday work
• Promptness, reliability, and accuracy in work, especially when dealing with deposit transactions
• This individual will monitor and assign work to other team members and will perform QA of various processes

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6 months of banking or financial transactions experience
• Intermediate experience in Microsoft Office programs such as Excel

Preferred Qualifications:

• 6 months working with HSA
• Proficient with computer applications, data entry, typing and ten-key 
• Experience researching and solving complex issues
• Ability to organize and prioritize work
• Experience leading others

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

#RPO #Red