Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Helps improve routine to complex organizational processes and systems by reviewing, analyzing, and evaluating business systems and user needs. Performs detailed requirements analysis, documents processes, and performs user acceptance in order to understand the problem, formulate the requirements and deliver the solution.

If you are located in WI or MN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities: 

• Analysis and documentation
  • Identifies and defines business requirements
  • Constructs workflow charts and diagrams
  • Validates resource requirements and develops basic cost estimate models
  • Manages complex requirement conflicts, and assists associate and intermediate level Business Analysts with moderately complex to complex requirement conflicts
  • Implements, modifies, tests, and administers business system applications independently
  • Improve current systems by studying current practices and designing modifications
  • Documents and communicates processes in need of improvement
  • Communicates insights and plans to cross-functional team members and management
• Customer management and support
  • Prepares technical reports by collecting, analyzing, and summarizing information and trends
  • Implements, tests, and deploys solutions to business problems
  • Supports business transition and helps to establish change
• Project management
  • Manages medium to large size projects, develops project plans, and monitors project performance
  • Prioritizes initiatives based on business needs and requirements
  • Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 5 years experience in a business analyst role or a related position required
• Highly Proficient level of experience with Microsoft Excel, Word and Power Point
• Experience presenting to client leadership and team members
• Telecommute role residing in MN or WI

Preferred Qualifications:

• EPIC experience
• Experience working in a healthcare environment

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.