Description

Position Summary:

The Convenience Store Associate serves our customers in a friendly, professional, courteous and efficient manner resulting in satisfied customers and repeat business. The position performs cashier and/or deli/food preparation responsibilities based upon convenience store location needs.

Duties & Responsibilities:

• Promotes a customer-focused environment by providing friendly, courteous and helpful service that provides customers with desired products, services and experiences.
• Greets customers entering the store and thanks customers for their business.
• Ensures the store is "customer ready" at all times.
• Regularly practices suggestive selling by asking customers if they would like to include an additional purchase or recommending a product that might suit the customer.
• Prioritizes needs for the day and utilizes lists to ensure all tasks are accomplished.
• Ensures cash drawer is accurate and has adequate change at the beginning of their shift.
• Records all sales promptly and accurately according to company policy.
• Receives product deliveries and ensures accuracy of order and invoice.
• Minimizes controllable expenses by following company guidelines regarding the handling of spoilage, breakage and items for store use.
• Follows company policies regarding the sale of alcohol, tobacco and lottery tickets.
• Verifies the age of customers purchasing alcohol or tobacco.
• Prepares food and beverages according to health regulations and company standards.
• Maintains a safe working area and keeps walkways clean of slip or trip hazards.
• Follows company and location safety policies and promptly reports any and all accidents by employees, customers and vendors that occur on company premises.
• Performs housekeeping activities as needed including sweeping and mopping floors, cleaning and servicing restrooms, emptying garbage, and dusting and cleaning the store.
• Maintains and cleans the grounds and parking lot; maintains fueling island supplies including towels, windshield wash buckets and squeegees.

Other Expectations:

• Reports to work for scheduled shifts, on-time, appropriately uniformed and ready to work.
• Clocks in and out accurately for each shift.
• Provides excellent communication with manager and coworkers.
• Abides by policies set forth in the employee handbook.
• Performs any and all related duties as assigned by manager.

Qualifications:

• Effective communication, interpersonal and listening skills.
• Basic mathematical skills.
• Ability to read, interpret and follow recipes and instruction manuals.
• Ability to prioritize tasks and multi-task.
• Wisconsin Alcohol Seller/Server Training (age 18 and older).

Working Conditions & Physical Requirements:

• Work is performed in a convenience store environment.
• Ability to stand for up to 8 hours.
• Ability to sit, climb, stoop, kneel, crouch and crawl.
• Ability to lift and move up to 10 pounds regularly, 25 pounds frequently, and/or 50 pounds occasionally.
• Exposure to outside weather conditions and cold temperatures while cleaning or stocking coolers or freezers.