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UWGKC is seeking Community Resource Navigators for the 211 information and referral line. The Community Resource Navigators will be responsible for handling local and contract calls, providing excellent customer service, caller problem assessment, information and referral, screening for program eligibility, advocacy, and appropriate follow-up for 211. Schedule may require work on weekends and/or holidays.
United Way 211 is a free and confidential 24 hours a day and 7 days a week information and referral service that helps connect people to community resources. 211 maintains a comprehensive database of thousands of local and national community resources that include information on services for food, shelter, utilities, health related services and more. 211 is committed to being the most trusted essential community resource to help individuals navigate the web of social services, assisting people in overcoming barriers, and addressing challenges every day.
Location: Remote, Must Reside Within an Hour of Office Address
Open Shifts Weekly Hours:
The ideal candidate demonstrates:
Compensation and Benefits: United Way of Kansas City offers a competitive salary commensurate with experience, benefits package including full health and dental coverage; “unlimited flexible” vacation; 403(b) with company match; flexible office culture; employee development opportunities and a hybrid work environment.
OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.
Full Time
Social & Legal Services
$52k-67k (estimate)
07/26/2023
04/03/2024
unitedwaygkc.org
NORTH KANSAS CITY, MO
50 - 100
1918
Private
<$5M
Social & Legal Services
The job skills required for 211 Community Resource Navigator (Full-Time) include Problem Solving, Customer Service, Flexibility, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a 211 Community Resource Navigator (Full-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 211 Community Resource Navigator (Full-Time). Select any job title you are interested in and start to search job requirements.