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Come meet Tasha! She works as a Community Care Advocate in the 2-1-1 department at United Way for Southeastern Michigan. She loves helping her community each day and knowing that she's making a difference in the community that she loves.
She likes her schedule of 12 : 30 PM-9 : 00 PM which gives her the flexibility she needs during her mornings. Some of Tasha's coworkers work other shifts, but Tasha likes the schedule she started with.
Let's have a glimpse of Tasha's day.
Each morning she's able to spend time with her family and still has time to get to any appointment she may have. She's then able to have lunch, sit down in her home office, log into work, and check for essential updates before she signs into the call queue to receive her first call of the afternoon.
Tasha : "Thank you for calling United Way 2-1-1, my name is Tasha and I live United. How can I help you?"
Caller : "Hi I was told you could help me...."
Tasha's first call was from someone asking about utility assistance. Tasha helped find her caller some community support for utility assistance and asked about some other circumstances and was able to connect him with other areas of support related to unemployment and SNAP.
Wow what a nice client to start the day!' she thinks as she grabs a sip of water.
Tasha : "Thank you for calling United Way 2-1-1, my name is Tasha and I live United. How can I help you?"
Key Responsibilities :
Demonstrated Abilities :
Acquired Knowledge :
United Way for Southeastern Michigan is an Equal Opportunity Employer.
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.
Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.
Job Posted by ApplicantPro
Last updated : 2024-05-05
Full Time
Social & Legal Services
$31k-38k (estimate)
05/06/2024
05/16/2024
unitedwaysem.org
DETROIT, MI
100 - 200
1949
MICHAEL J BRENNAN
$50M - $200M
Social & Legal Services
The job skills required for Care advocate include Customer Service, Flexibility, Problem Solving, Communication Skills, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Care advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Care advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Care advocate positions, which can be used as a reference in future career path planning. As a Care advocate, it can be promoted into senior positions as a Home Care Aide III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Care advocate. You can explore the career advancement for a Care advocate below and select your interested title to get hiring information.