Description : POSITION PURPOSE :

POSITION PURPOSE :

The Insurance Verification Specialist is responsible to contact insurance companies to verify coverage status of patient benefits prior to entering treatment.

He or she is to always take calls in a professional manner and input data accurately in the patient information systems.

SPECIFIC AREAS OF RESPONSIBILITY TO POSITION :

• Answers all incoming and outgoing calls in a professional manner.
• Enters policy data into Sales Force in a timely manner.
• Contact insurance companies to verify coverage status of patient benefits.
• Maintain accurate patient information in systems.
• Apply knowledge of company processes and procedures to respond incoming communication from insurance companies, patients and internal departments.
• Perform heavy telephone contact with providers and participants. (Up to 90%).
• Maintain punctuality, organization and proficiency in all areas of job duties.
• Demonstrates punctuality, organization and proficiency in all areas.
• Demonstrates high proficiency in all computer related applications - Microsoft Outlook, Word, Excel.
• Attends staff meetings, as necessary.
• Maintains client confidentiality laws.
• Ensures a professional atmosphere at all times.
• Adheres to all company policies and procedures.
• Completes additional tasks, as assigned.

Requirements :

POSITION REQUIREMENTS / QUALIFICATIONS

EDUCATION : High School Diploma

High School Diploma

Some College experience may be preferred.

EXPERIENCE :

Familiar with substance abuse and mental health procedures.

Experience in the Admissions process and insurance policies.

LICENSURE / CERTIFICATION :

None necessary, however, some certification in chemical dependence may be preferred.

Knowledge of the substance abuse treatment.

Knowledge of Joint Commission Standards.

Demonstrates Proficiency in Communication & Written skills.

Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws.

Knowledge of Drug-Free Workplace Policies.

Knowledge of Workplace Violence.

Pay Range

$40,000-$60,000

PM23

Compensation details : 40000-60000 Yearly Salary

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Last updated : 2024-03-23