The Challenge

We are looking for a Senior Manual Software QA Engineer who will drive and improve the quality assurance function within OneTrust. The Senior Manual QA Engineer will be responsible diving into the details to identify failure points using various data models, mentoring other resources and influencing automation. 

• This is a hands-on testing role. In this role, the resource is closely working with the product team to understand the functionality being developed and test to make sure it meets the acceptance criteria. As the resource matures in understanding the breadth and depth of product functionality, the resource should be able to bring in critical thinking to ask the “what if” questions to strengthen the tests.
• The role evaluates continuous improvement by looking at repetitive tests and works with the team to get them automated
• This role understands customer use cases and usage models in production to begin incorporating the right tests in the release pipeline
• This role begins to understand the dependency models and makes informed decisions to test intelligently

Your Mission

The Senior Manual Quality Engineer is responsible for improving the quality of the OneTrust products by identifying and troubleshooting errors.

As a Senior Manual QE Engineer, you will:

You Will

• Attend team sprint ceremonies.
• Attend daily team standup
• Pick up the testing work assigned within the team
• Provide periodic updates
• Support other resources within the team, as seen fit, based on skillset
• Continuously learn the system by being hands on and testing the product
• Use critical thought to help identify gaps or defects
• Identify and investigate issues found during testing, and update test cases based on discovered defects.
• Work closely with software developers and software quality analysts to resolve issues.
• Work closely with software developers and SDETs to automate repetitive manual testing. 
• Participate in project-wide reviews of requirements, system architecture, and detailed design sessions
• Provide support to customers by actively participating in community boards and proactively answering questions
• Provide support to product teams by becoming subject matter experts (SME) in the areas where the resource is the primary responsible individual (DRI)

You Are

• Must be experienced in Data Analytics and the testing and validation of AI and ML 
• A strong background in artificial intelligence and machine learning technologies
• Is a quick self-guided, independent learner. Does not depend on the mentor/buddy/manager for repeated sessions. Does enough homework before asking necessary questions.
• Is productive within a month of joining the company. The team is aware of this individual and begins to include them for more work. Unearths good defects and can ask the right questions
• Effective collaborator. Speaks clearly and succinctly in standups and clearly indicates the status of tasks assigned
• Great team player, helps find defects, resolve with right test cases and data and can influence the right level of automation
• High energy and is very efficient, effective and reliable
• The tests written and conducted by the resource is comprehensive and does not lead to too many escaped defects to production
• Continuous improvement areas focusing on the right levels of automation
• Exhibits the right attitude, devOps mindset and shift-left principles
• Clearly understands customer use cases and can influence the right usability discussions within the product team
• Creative simulation of problems in production and right test data in internal test systems
• Understands the errors in logs and can troubleshoot product issues
• Strong oral and written communication. Ability to work as part of a team, demonstrate initiative, solve problems independently and supervise others
• Proficient communications skills and be comfortable leading meetings as needed 
• Strong analytical and problem-solving skills and root causes analysis 
• Passion for high quality work and attention to detail 

Your Experience Includes

• Bachelor's degree in Computer Science, Engineering, or related technical or business field
• 4 years of experience working in and testing software applications
• 3 years of experience in any of the defect tracking tools like JIRA and test tracking tools like Qtest , ALM, Qmetry
• 3 years of experience in Data Analytics and the testing and validation of AI and ML models
• Proficiency in Python R, or Java and other relevant (Pandas, Numpy, Scikit-learn, FastAPI, Flask, Tensorflow, PyTorch, Tableau /PowerBI, Apache Spark).
• 2 years of experience with database testing (SQL/NoSQL). Must be able to write simple queries to validate data conditions
• 2 years of experience working in an Agile development lifecycle 
• Strong knowledge of artificial intelligence and machine learning technologies
• Strong analytical and critical thinking skills
• Ability to work as part of a team, demonstrate initiative and solve problems independently 
• Passion for high quality work and attention to detail 
• Strong oral and written communication skills 

Extra Impressive

• Ability to build dashboards in JIRA and Kibana to drive visibility
• Is very familiar with the technology components used within OneTrust stack, like Azure cloud services, java microservices, ingesting and understanding logs using ELK
• DevOps experience and can influence the right levels of automation
• Knowledge of Cloud-native application, Microservice architecture and Data Mining
• Clear mindset on Shift-left principles