Position Description

The Communications Specialist will support an integrated communications strategy and execution of marketable and timely information about UNOS and the Organ Procurement and Transplantation Network (OPTN) to UNOS members and the public.

The Communications Specialist will bring strong communications, writing, editing, project management and organizational skills to contribute to a wide variety of projects.

Key Responsibilities

*Develop and implement communications strategies to provide education and resources to support UNOS members

*Work closely with UNOS department leadership and staff to develop and implement integrated proactive communication strategies and plans to support key initiatives

*Produce compelling content designed to reach target audiences; promote engagement with content across all owned, paid and earned channels; use performance data and insights to enhance content campaigns

*Support strategies to enhance the effectiveness of the department and the team

*Assist other department staff as needed in writing, editing and/or distributing content for audiences, including UNOS members, patients and the general public

Minimum Requirements

2 years of relevant professional experience in a communications-related function. 4 years highly desired. Experience in healthcare or health policy communications preferred.

Critical Skills

• Ability to manage multiple projects for a diverse client base
• Ability to work collaboratively in a fast-paced, deadline-oriented environment and to adapt quickly as priorities change
• Ability to learn quickly and translate complex material into audience-appropriate communications
• Self-motivated and able to work independently and within teams
• Strong commitment to setting shared expectations and ensuring they are met
• Excellent written, verbal, and visual communication skills
• Strong organizational and interpersonal skills
• Attention to detail
• Ability to adapt and optimize copy for multiple channels, including email, social and paid search
• Knowledge of: Microsoft Word, Excel, Salesforce/Marketing Cloud
• Familiarity with the following preferred: SharePoint, project management tools, HTML, content management systems, UX writing, 508 practices

Additional Skills & Qualifications

*Experience developing integrated communications plans

*Experience using digital marketing/targeted e-mail distribution applications

*Experience producing enewsletters

*Demonstrated experience in an account management role involving routine contact with clients and coordination of a variety of communications products

*Experience collecting and applying metrics relevant to a communications setting, and/or with quality management initiatives, highly preferred

Education

*4-year degree in Communications, Marketing, Public Relations or a closely related area, or equivalent work experience required.

*Additional education/training/certification in project management or quality principles highly preferred.

Physical Requirements

General office demands

UNOS provide equal employment opportunity for all applicants and employees. It will not unlawfully discriminate or permit harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, gender, age, disability, familial or marital status, military or veteran status, sexual orientation, gender identity and expression, genetic information, or any other characteristics or classification protected under applicable law ("protected categories"). This policy applies not only to hiring, but also to working conditions, benefits and privileges of employment, training, appointments for advancement, transfers, layoffs, recalls, terminations of employment and all other terms and conditions of employment.

UNOS is also an affirmative action employer. It takes affirmative action to recruit and provide opportunities for advancement to qualified females and minorities, individuals with disabilities, special disabled veterans and other protected veterans. It hires and promotes based on job-related requirements and individual qualifications. Action is taken to ensure the fulfillment of this policy as to all phases of the employment process including hiring, placement, training, upgrading, transfers and/or demotions, recruiting, layoffs and termination of employment.

UNOS invites individuals with disabilities and protected veterans to identify themselves, if they wish to do so. Such communication will be kept as confidential as possible and will be used only in accordance with the law. Candidates may contact the EEO/AA Officer at to self-identify or request an accommodation.

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