You haven't searched anything yet.
Location: Hackensack, NJ, Duluth, GA
Job Description:
- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
- Prepare/stage POS hardware and software for deployment
- Maintain POS department equipment and tools
- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
- Monitor system performance and troubleshooting issues
- Provide documentation as required
Qualifications and Skills
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Bi-lingual in English & Korean
- POS/PC support related experience preferred
- Able to work off-site occasionally
- Business travel may be required
- Must be able to work flexible working hours
- Able to lift up to 40 lbs
Benefits
-Medical, Dental, and Vision Insurance, 401K matching, Life Insurance
-PTO, Paid Holidays, Gym Reimbursement, Friday Company Lunch
Salary Range: depends on experience
Full Time
$59k-76k (estimate)
04/28/2024
05/15/2024
unitedmerchant.com
WOODLAND HILLS, CA
<25
1994
JEFFREY BRODSLY
$10M - $50M
United Merchant Services, Inc. (UMS) is a New Jersey-based, comprehensive payment processing company servicing merchants nationwide. Headquartered in Hackensack, NJ, just minutes away from the heart of Manhattan, UMS uses its resources to provide world-class products and services to its merchants. Our continuous development of innovative payment products & services, and our commitment to excellent customer service has lead us to become one of the top private payment processors in the nation.