JOB TITLE: Supply Chain Director

REPORTING TO: VP - Americas

MAIN LOCATION: Aramex Houston, 4730 Consulate Plaza Drive, Suite 100, Houston, Texas, 77032. The postholder may be required to travel for the satisfactory performance of their duties and responsibilities.

WHO ARE WE?

Since its foundation over 40 years ago, Aramex has grown to become a global leader in the logistics and transportation industry, recognized for its customized and innovative services for businesses and consumers.

Listed on the Dubai Financial Market (DFM) and headquartered in the UAE, our location bridges the path between East and West, enabling our reach to more customers with the provision of effective and innovative logistics solutions worldwide.

We currently have business operations in 600 cities, across more than 70 countries worldwide and employ over 16,000 professionals. Aramex operates through four well-defined business products which offer scale, diversification and an end-to-end service offering for customers, and support the Company’s efforts to capture greater global market share within both the B2C and B2B customer segments. These products are: 1. International Express, which includes Aramex’s Parcel forwarding business (Shop & Ship and MyUS), 2. Domestic Express, 3. Freight-Forwarding, 4. Logistics and Supply Chain Solutions.

JOB PURPOSE:

The Supply Chain Director is a critical leadership role for Aramex USA and will be key contributor to the overall organizational success by ensuring the smooth and efficient flow of goods and services, ultimately contributing to customer satisfaction and overall business performance.

KEY ACCOUNTABILITIES:

• Manage the strategic and commercial relationship with the on-site Customer.
• Manage the P&L.
• Strategically plan and set direction for the logistics, warehouse, transportation and customer services in conjunction with the leadership teams.
• Develop long-term supply chain strategies, aligning with company goals, and leading transformational initiatives.
• Foster relationships with departments such as procurement, sales, and finance to create an integrated approach to supply chain management.
• Manage the supply chain, handling and optimizing the international logistics, including the import and export regulations.
• Utilize expertise in enterprise resource planning (ERP), information technology (IT) systems and AI, relevant to supply chain operations to ensure optimal running of supply chain.
• Skillfully use data to forecast trends, assess performance, and make informed decisions, reporting regularly to Senior leadership supported by data.
• Continuously drive optimization of the supply chain process to increase efficiency and reduce costs.
• Identify potential supply chain disruptions and develop contingency plans.
• Inspire and guide teams towards achieving supply chain objectives that are aligned with global business goals.
• Strategically source and secure the best suppliers and negotiate cost effective contracts in conjunction with procurement team.
• Oversee logistics, inventory management, and demand forecasting.
• Implement process improvements and technological innovations to enhance efficiency.
• Oversee the optimization of warehouse operations using lean methodologies.
• Delivering cost-reduction initiatives without compromising product quality.
• Drive the commercial growth of the supply chain in Houston.
• Establish and promote a safe and secure workplace.
• Sets and drives achievement of Service Level Agreements (SLA’s), reporting on same and addressing non-conformance.
• Consistently deliver on set and agreed Key Performance Indicators (KPI’s).
• Facilitate the flow of information and communication both horizontally and vertically.
• Manage the supply chain and its people in line with Company policies and procedures.
• Manage quality audits and ensure compliance with quality standards.
• Make key strategic decisions, originate action and be responsible for the consequences of the decisions made.

SKILLS, COMPETENCIES & QUALIFICATIONS:

• Proven working experience as a Supply Chain Director.
• Minimum of 10 years’ experience in supply chain management, with at least 5 years in a leadership role.
• Expertise in global supply chain management and international trade regulations.
• Proficiency in supply chain software (e.g., SAP, Oracle) and ERP systems.
• Strong analytical skills, with a track record of improving supply chain processes.
• Advanced Microsoft Office proficiency – strong ability to present data using excel and powerpoint.
• Expertise in strategic sourcing and vendor management.
• Excellent communication and leadership abilities.
• Advanced degree in Supply Chain Management, Business Administration, or related field.
• Certifications in supply chain management (e.g., APICS CPIM).
• Experience in digital transformation projects within supply chain contexts.
• Knowledge of sustainability practices in supply chain operations.
• Multilingual capabilities for international communication – preferable.
• Ability to present sound and well-reasoned arguments to convince others.
• Adapts and works effectively with a variety of situations, individuals or groups.
• Must have a collaborative and team player approach.
• Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes within the organization or job requirements.
• Can maintain personal effectiveness by managing own emotions in the face of pressure, setbacks or when dealing with provocative situations.
• Can demonstrate an approach to work that is characterized by commitment and motivation.
• Understand the value drivers of the Company and is commercially aware.
• Role models values and behaviors.
• Good ethics and integrity.
• Professional positive demeanor.
• Ability to work independently.
• Strong attention to detail.

WHAT CAN YOU EXPECT FROM WORKING AT ARAMEX:

• Competitive salary.

• Company bonus scheme.
• Generous PTO entitlement, increasing with length of service.
• 401K.
• Life Insurance.
• Personal and professional development and growth.

ADDITIONAL REQUIREMENTS:

• Unfortunately, we are unable to provide Visa sponsorship, and therefore cannot employ anyone who does not already have the legal right to live and work in the United States.

**This role is fully On-Site, we will not be able to support Hybrid or Remote Working.

EQUALITY OF OPPORTUNITY IS COMPANY POLICY

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.