About us

United Legwear & Apparel Co. was established in 1998, Isaac E. Ash set out to make the very best legwear in the market and sell it at a price families could afford. Hard work and exponential growth year-on-year has transformed ULAC into a global apparel and accessories company, but the founding vision remains the same.

Job Summary:

The DC Operations Manager is responsible for directing and managing the inbound and outbound departments of the distribution center, inclusive of Automation, non-Automation, VAS, Pick & Pack, and E-commerce operations in accordance with company policies and procedures. Responsibilities include engaging the teams with the tools needed for success while driving improvements in productivity and efficiency in a fast-paced warehouse environment; play a key role in maintaining upper management informed of all operational activities.

Essential Functions (Including but not limited to):

· Manage and give active daily guidance and provide direction to the Associates in a fast paced and physically demanding large warehouse environment of 200 or more associates.

· Oversees and directs 3-5 exempt level Supervisors, as well as 100-250 nonexempt hourly employees.

· Monitors and ensures shift key performance indicators (KPI’s) are met in a timely and cost-effective manner to ensure the profitability and productivity of the DC.

· Build and execute productivity plans through forecast reviews, determining productivity requirements and partnering with other leaders to load balance.

· Identifies and implements actions to improve DC productivity and reduce expense.

· Identifies priority of trailer unloads to maximize efficiency and ensure detention fees are not assessed.

· Optimizes staffing by area to maximize efficiency and reduce cost.

· Provides training, sets performance goals and prepares and provides performance appraisals to all direct reports.

· Plan and organize work assignments. Monitor and control departmental expenses including overtime to meet or exceed financial plan.

· Responsible for implementation of all company policies, procedures, and employee safety.

· Initiate, conduct and seek appropriate approvals involving disciplinary action up to and including terminations of employees within assigned areas.

· Collaborates with all support departments including Engineering, Inventory Control and Human Resources.

· Manage departmental communications with other Operations Departments to ensure coordination of efforts.

· Use discretion and independent judgment while maintaining the integrity of our Mission, Vision and Values statement in making all business decisions.

· Ensure all safety programs and requirements are met, holding the organization to the highest standards of safety and compliance.

· Perform any other duties as assigned in support of the company needs and operations.

Qualifications/Requirements:

· A Bachelor’s degree in Supply Chain, Logistics, or related field and/or 5 years of 3PL, warehouse.

· Must have 3 years in a previous Operations Manager role or 5 years of supervisory experience within a Distribution Center strongly preferred.

· Exceptional leadership expertise and demonstrated track record of creating employee engagement, hiring, retaining, developing staff, and resolving interpersonal conflicts and nurturing teamwork among the teams.

· Previous Warehouse Management System (WMS) and Microsoft Office suite knowledge and ability required.

· Experience leading and managing a team of salaried employees and indirect employees.

· Track record of meeting or exceeding department performance goals.

· Excellent customer service skills, communication skills and interpersonal skills.

· Ability to perform physical activity at a sustained pace including walking, bending, and lifting within a Distribution Center environment required.