1 IT SPECIALIST Job in Scranton, PA
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United Gilsonite Labs is Hiring an IT SPECIALIST Near Scranton, PA
Title: IT Specialist Salary Grade Code: ____
Broad Function and Purpose of Position:
- Syspro ERP & CRM software customization, testing, and support.
- EDI (Electronic Data Interchange) tracking and transmission.
- Maintain and update Microsoft SQL scripts for ERP maintenance.
- Update SQL data sources embedded in Excel worksheets.
- Systems monitoring and health checks including physical and virtual servers.
- Work with third party providers for systems updates and fixes.
- User account management (Microsoft 365), PC setup, software installation, printer setup, and desk setup for employees.
- Troubleshoot and resolve user hardware and software issues.
- Completion of help desk tickets within prescribed service level agreements.
- Assist in ensuring compliance with security policies and procedures.
- Phone system administration, including set up of hard-phones, soft-phones, and audio conferencing.
- Audio and visual management for video conferencing and presentation sharing equipment.
- Support for RF Scanners in our Production/Logistics departments.
- Assisting with the installation of networking devices and servers.
- Drafting and maintaining user support documentation.
- Organization and maintenance of data closets, storage spaces, and conference rooms.
- Purchasing and maintaining an inventory of computers and peripherals.
- Degree in Computer Science / Information Technology or equivalent work experience.
- At least 2 years of work-related experience providing IT support.
- Desire to continually learn and develop skills.
- Experience with Windows operating systems (Windows 10/11).
- Proficiency in Microsoft Office 365 (Outlook and Teams).
- Basic Microsoft SQL experience.
- Basic network troubleshooting knowledge including DHCP, DNS, and VPN.
- Ability to excel in a fast-paced and agile environment where critical thinking and strong problem-solving skills are required to be successful.
- Effectively prioritize tasks and escalate problems to management when needed.
- Detail oriented. Execute tasks with high accuracy and reliability.
- Ability to perform tasks with minimal supervision.
- Strong customer service focused attitude.
- Very strong communication skills (written & verbal) and experience communicating to diverse stakeholders.
- Handle clients professionally during all interactions.
Job Summary
Full Time
$70k-86k (estimate)
04/13/2024
05/08/2024
The job skills required for IT SPECIALIST include Customer Service, Operating System, Problem Solving, Installation, Networking, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be an IT SPECIALIST. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT SPECIALIST. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT SPECIALIST positions, which can be used as a reference in future career path planning. As an IT SPECIALIST, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT SPECIALIST. You can explore the career advancement for an IT SPECIALIST below and select your interested title to get hiring information.
If you are interested in becoming an IT Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Specialist job description and responsibilities
IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.
03/10/2022: Pittsburgh, PA
IT Specialists offer a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/26/2022: Cedar Falls, IA
IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.
02/10/2022: Fayetteville, NC
An IT specialist generally provide their services for companies regarding software, hardware, and databases.
01/24/2022: Waco, TX
An IT Specialist also offer support over the phone or through remote system support software.
01/19/2022: Boston, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Specialist jobs
Obtain Entry-Level Work (Timelines Vary).
02/14/2022: Omaha, NE
Pursue Vendor-Specific Certifications (Timelines Vary).
02/06/2022: Biloxi, MS
Earn a Master’s Degree (Optional, Two Years).
02/26/2022: Dothan, AL
Accurately diagnose problems and deliver solutions, either through knowledge or research.
01/30/2022: San Diego, CA
Consider Earning a Master’s Degree.
02/23/2022: Kingsport, TN
Step 3: View the best colleges and universities for IT Specialist.
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