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United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United is based in St. Joseph, MI, with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, and Ohio. United, as a not-for-profit company, takes its commitment to both Members and the community to heart by improving lives and bettering local neighborhoods through financial tools and resources. The employees who work at United, known as Team United, are rooted in their communities as friends, family, volunteers, and mentors. For more information visit www.UnitedFCU.com.
General Summary (What is done and why)
The Member Service Advisor (MSA) reinforces and builds member relationships through efficient response to members' service requests and solicitation of new loan and deposit product purchases. This position is responsible for consistently exceeding member expectations and meeting sales goals by matching the full range of Credit Union products and services with an informed understanding of members' needs and making appropriate lending recommendations based on established guidelines.
Essential Functions, in Priority Order (Majority of duties, but not meant to be all inclusive or prevent other duties from being assigned as necessary)
Education (Minimum education required to perform the duties of this position)
Experience (Minimum experience required to perform the duties of this position)
In addition to the education requirement:
Knowledge, Skills and Abilities (Minimum technical and communication skill levels and licenses/certificates normally required to perform the duties of this position)
Required Competencies
Mental Requirements
Tools and Equipment Used
Working Relationships/Contacts (Positions with which incumbent has frequent contact)
Physical Demands (Physical effort generally associated with this position)
Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eyestrain from reading the computer screen. Must be able to talk and keyboard simultaneously. Deadlines, workloads and pressure to achieve goals may cause increased stress levels.
Working Conditions (Typical working conditions associated with this type of work and environmental hazards, if any, that may be encountered in performing the duties of this position)
Internal - Work is normally performed in climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.
External - Some travel may be required; however, information on environmental conditions is not available.
EEO/AA Employer/VET/Disabled
Full Time
Banking
$33k-41k (estimate)
03/24/2024
05/09/2024
tufcu.org
MORGANTOWN, WV
25 - 50
1973
EDGAR COSNAR
<$5M
Banking
We are a community credit union which means that if you live, work or worship in Monongalia County or Preston County in West Virginia, or Fayette County or Westmoreland County in Pennsylvania, you can join.
The job skills required for Member Service Advisor include Products and Services, Problem Solving, Communication Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Advisor positions, which can be used as a reference in future career path planning. As a Member Service Advisor, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Advisor. You can explore the career advancement for a Member Service Advisor below and select your interested title to get hiring information.